Regulatory Assurance Manager in Watford

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA and Europe. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.

The Fourth Licence represents a step-change in the approach to regulating the National Lottery. It is centred on an outcomes-focused approach to regulation and reflects the Statutory Duties of the Commission. This approach places increased responsibility and accountability on the Licensee to operate the National Lottery to achieve outcomes consistent with the National Lottery etc. Act 1993. In practice, increased Licensee ownership places greater emphasis on internal management and assurance, including Strategies, Policies, Processes and Procedures (SPPP) and broader aspects of outcomes delivery.

Working for the Head of Regulatory Assurance, the Regulatory Assurance Manager will play a key role in helping the business maintain proportionate standards of regulatory assurance that support delivery of our commercial plans and regulatory outcomes.

What you’ll be doing:

• Maintaining a proportionate, best practice approach to SPPP to ensure these remain fit for purpose in an agile, dynamic and innovation-driven business while driving quality and a continual improvement approach.
• Providing assurance on compliance with licence conditions relating to SPPP and assurance including through:

• Overseeing and coordinating delivery of the annual regulatory assurance requirements for SPPP in collaboration with functional stakeholders.
• Providing guidance on when SPPP are required to be created or updated as a result of changes in business activity.
• Managing the delivery of relevant board assurance requirements, with oversight from senior team members.
• Managing the evolution of the structure and templates for SPPP to ensure usability and support commercially effective, customer-focused compliant operations.

What experience we’re looking for:

• Excellent organisational and coordination skills, and the ability to own and deliver scope in line with strategic and operational direction.
• Strong experience with writing, owning and/or managing business and regulatory documentation, i.e. Strategies, Policies and Procedures and regulatory reports.
• Experience leading development and submission of high-quality regulatory/assurance material suitable for Board and regulatory submission.
• Experience translating regulatory and/or assurance/compliance requirements into effective and proportionate actions that deliver business outcomes.
• Excellent written and verbal communication skills, and the ability to represent the function internally and externally as required.
• Strong cross-functional collaboration skills and effective stakeholder management.
• Initiative and a fresh approach to problem solving.
• Experience in a fast-paced regulated environment.

Key Measures of Success:

• An SPPP framework that is clear and usable by functional owners which captures relevant best practice and is focused on delivering quality customer outcomes.
• The approval and submission of robust, defensible key regulatory artefacts which clearly demonstrate how Allwyn is delivering Licence outcomes and meeting compliance requirements.
• Effective working relationships between Second Line Assurance and functional stakeholders to support practical, effective and compliant operations and understanding of regulatory assurance requirements.

At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. Our aim is to have doubled the number generated for charities and good causes in the UK by the end of the first 10-year license. We have 2030 targets to decarbonise our operations and energy. We’ve already transitioned to renewable energy providers and ensured our fleet consists of low-emission vehicles.

Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed.

We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates.