Agile Delivery Lead in Watford

A bit about the role

Hands‑on delivery leadership of digital initiatives across strategic, functional and feature changes across our Web and App platforms, including interfaces with back‑end systems.

• As an Agile Delivery Lead you will work across one or more of our digital roadmap value streams. You will lead the delivery team, delivering using the right digital frameworks and ways of working.
• You will own hands‑on delivery for each Initiative assigned to the Squad, taking responsibility for end‑to‑end delivery from idea through to operate and success metrics.
• You will be able to operate as a Servant Leader, Agile Coach, ScrumMaster or Project Manager depending on the needs of the team and the specific Delivery challenge at the point in time.
• You will contribute to the improvement of Delivery methodology within the Digital Foundry and key development partners, taking an active interest in developing Delivery tools and standards.

What you’ll be doing

Mindset

• Delivery obsessed: constantly looking for new ways to innovate and deliver maximum value.
• Inspire the team to take responsibility for their delivery process and the outcomes they deliver.
• Thread agile values and principles throughout your thinking, processes, and actions.
• Empower and encourage the team to focus on delivering value.
• Foster an open and honest team culture that welcomes constructive feedback, experimentation and is rooted in psychological safety.

Continuous Improvement

• Use delivery data to understand team performance, identify improvements, eliminate waste and reduce cycle time.
• Create delivery specific feedback loops across initiatives to drive more consistent and predictable delivery.
• Build effective feedback loops across both team deliverables and delivery outcomes.
• Encourage experimentation and create an environment where innovation can happen.
• Hold the team to account on their retrospective commitments.

Delivery Toolset

• Manage initiatives from Idea, through Discovery to Inception – working from uncertainty to bring focus, using Delivery expertise to create increasing clarity in terms of Size and Complexity.
• Coach teams to break down, slice and structure work into the smallest increments, advising and coaching to create the most appropriate increments of value.
• Use demand and capacity planning to create initiative forecasts as part of program increment planning.
• Facilitate engaging and inclusive ceremonies.
• Communicate clearly, both verbally and in written form, creating concise and focused delivery reports.
• Manage stakeholder relationships building great relationships internally and externally.

Behaviors

• Own and resolve problems before they arise, actively bringing people together to collaborate and resolving conflict to achieve consensus.
• Work from a position of high trust and respect both at team level and at Digital Foundry Leadership level.
• Promote and adopt Delivery consistency with other ADLs.
• Motivate and inspire others to want to take part in improving Delivery across the Digital Foundry.

What experience we’re looking for

Key Measures of Success

• Team utilization – Resource allocation and cost control.
• Plan and business case adherence – Delivery to Plan and Investment Case.
• Velocity – Delivery throughput, deployment frequency, cycle time.
• Software Quality – Change failure rate, code review cycles, mean time to repair, customer satisfaction and stakeholder feedback.
• People Health – Work distribution and engagement scores.

Key Skills and Experience

• Successful track record of delivering complex technology projects and programmes through multi‑disciplinary teams using agile, lean software, design‑thinking development methodologies.
• Ability to deliver software solutions to time and quality standards with multiple delivery partners.
• Strong focus on responsibility, task completion in a timely manner with clear communication.
• Comfortable working independently and in a team to deliver excellence across boundaries.
• Prioritise work and focus teams on the most important tasks while maintaining resilience under pressure.
• Strong stakeholder management skills, aligning strategic objectives and plans.
• Excellent communication and influencing skills, explaining complex technical challenges simply and effectively.

Benefits

• Company Bonus Scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Single Private Health Cover
• Complimentary Private Medical
• Income Protection
• Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
• Enhanced Family Leave (Maternity, Paternity, Adoption)
• Wellness Allowance £500
• Employee Assistance Programme
• Discounted Health Assessments
• Volunteering Days
• Matched Funding

Equal Employment Opportunity

We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.