Retail and Corporate Test Manager

ABOUT US:

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We are the operator of the Fourth Licence (10 year licence) for the National Lottery since February 2024.

We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.

The role requires the person to be in the office 3 days per week at our Watford office

ROLE PURPOSE:

As part of the QA/ Test enablement team this role will shape the Retail & Corporate Test Strategy defining the approach to testing our retail channel and business systems working within internal and external teams achieve this.

This role will also work closely with vendors to assure the full scope of testing across the software development lifecycle. This role forms part of the QA/ Test enablement team, who operate as a ‘Centre of Excellence’, providing testing services across agile and end-to end teams.

Building a team that aspires to excellence, collaboration and continuous learning, ensuring the integrity and reliability of all lottery systems is a key part of this role

HOW YOU WILL DO THIS:

• As the Retail & Corporate Test Manager, you will work closely with the product engineering function and the QA/Test enablement teams devising the end-to-end test strategy for the retail & Corporate Product Channel
• You will be responsible for the creation and implementation of the Retail & Corporate Test Strategy, ensuring testing happens as early as possible within the software development lifecycle working with vendors to achieve this
• You will be responsible for the co-ordination of all testing relating to the Retail & Corporate channel which will also include engagement with other QA enablement teams
• You will be responsible for the running and maintaining the ‘In House’ Test Labs that support the testing of the retail terminal estate
• You will be responsible for all Test Reporting within the Retail and Corporate product channel including the delivery of Quality KPI’s and forecasting quality trends
• You will be an advocate of change, driving continuous improvements and innovative ways to test to improve product quality and speed to market e.g. implementation of AI strategies
• Ability to right size the resource requirements to support the Retail & Corporate product portfolio of work working with internal and external teams
• Line management and mentorship, building a team culture based on transparency and trust
• Ability to foster and maintain effective relationships with internal and external management teams

KEY MEASURES OF SUCCESS:

• Ability to report ‘real-time’ progress against Retail & Corporate Quality & testing KPI’s and forecast quality trends

• Ability to implement and roll out the Retail & Corporate Test Strategy

• Team engagement scores, driving a culture of ownership and empowerment and a place in which team members want to work

• Ability to foster and maintain effective relationships with internal and external management teams

KEY SKILLS & EXPERIENCE:

• Demonstratable test management experience within a Retail and Business System domain, covering all Test types
• Experience in the implementation of Quality KPI’s, measuring quality, progress and the ability to predict quality trends
• You can prioritise and focus on ‘what matters’, whilst under pressure
• Strong, engaging stakeholder management skills across internal and external teams
• Experience of cultivating a high performing test/QA team, leading by example

Our goal is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

• 26 days paid leave (plus bank holidays)

• Annual bonus scheme

• 2 x Life Days

• 4 x Salary of Life Insurance

• Pension: we’ll match your contribution up to 8.5%

• Single Private Health Cover

• £500 Wellness Allowance

• Income Protection

• Enhanced parental leave (maternity and paternity)

• Eye Care, Dental and Cycle To Work schemes

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