Regulatory Affairs Manager

ROLE PURPOSE:

The Fourth Licence represents a step-change in the approach to regulating the National Lottery. It is centred on an outcomes-focused approach to regulation and reflects the Statutory Duties of the Commission. This approach places increased responsibility and accountability on the Licensee to operate the National Lottery to achieve outcomes consistent with the National Lottery etc. Act 1993.

In practice, increased Licensee ownership places greater emphasis on internal management and assurance around Strategies, Policies, Processes and Procedures (SPPP) and Operational Governance, which are used to provide Gambling Commission with assurance of compliance with the Fourth Licence, including through an Annual Assurance Statement which has been certified as approved by Allwyn’s (AEL) Board of Directors.

Working for the Head of Regulatory Assurance, the Enterprise Operations & Governance Assurance manager will play a key role in:

1. Design of a best practice approach to SPPP and driving quality and continual improvement.
2. Project managing the delivery of reviews and upgrades to the above during significant periods of change.
3. Ensuring that Operational Governance can demonstrate quality in decision-making and that sufficient control processes are in place to manage key strategies, policies and frameworks.
4. Oversee and co-ordinate the delivery of annual regulatory assurance requirements for operational Governance and SPPP.

ROLE RESPONSIBILITIES:

1. SPPP
   1. Owning SPPP business as usual “Management cycle” including Monitoring SPPP metrics, acting to ensure review/update/approval cycles are on track and there is integration of SPPP changes being identified during governance decisions/business projects.
   2. Managing the delivery of related board assurance requirements over and above the standard management cycle.
   3. Identification (collating from multiple sources) of trends and issues requiring investigation/enhancement of approach, to ensure evidence of fit for purpose SPPP.
   4. Definition, agreement and implementation of improvement actions across the business in relation to the above.
   5. Managing the maintenance and evolution of the architecture of SPPP to support effective and compliant operations.
   6. Project managing enterprise-wide ‘uplifts’ in SPPP that enable transformation plans, including managing interactions with interdependent programmes of work and functions (e.g. Change Management activities, Annual Planning, Innovation activities).
2. Governance
   1. Monitoring and assessing materials produced through Operational Governance for quality/ensuring evidence of decisions and actions are sufficient to demonstrate compliance.
   2. Identifying and making necessary updates to Operational Governance/guidelines and materials, and making recommendations for the ongoing improvement of the Governance Framework based on the findings.
   3. Managing effective control and approval processes for key strategies, policies and frameworks with regulatory dependencies and approval requirements, and driving alignment of these documents within operational and corporate governance forums.

KEY MEASURES OF SUCCESS

1. Each SPPP reviewed and assessed to be adequate, compliant and in place each year.
2. Executives able to attest to the ongoing effectiveness of SPPP in line with regulatory reporting requirements.
3. Board assurance achieved for SPPP in line with major transformational change plans.
4. Continuous improvement in the effectiveness of strategies in supporting and evidencing key outputs of the planning processes.
5. Operational governance effectiveness benchmarked against Best Practice annually.
6. Governance recognised internally as striking the right balance between the need for agility and flexibility with evidence to support the requirements for decision-making and following due process/levels of authority.

Requirements

KEY SKILLS AND EXPERIENCE:

1. Project management experience and/or excellent organisational and coordination skills, ideally in business transformation e.g. process design, business planning, operating model development or change management.
2. Can demonstrate an understanding of operating model design, and how the various elements of an operation may interact to deliver a desired outcome (e.g. processes, Governance, data, technology, people).
3. Capability to create, organise, control and maintain large interrelated data sets for use across an enterprise and ensure their quality and integrity, utilising tools such as Excel and SharePoint.
4. Experience translating regulatory and/or compliance requirements into delivery approaches across an organisation, and successfully setting those up to operate effectively.
5. Strong subject matter expertise in the development of effective governance working practices in a regulated environment.
6. Demonstrable experience in design, set up and ongoing delivery/management of management information that drives assessment of performance.
7. Advanced abilities in quickly/under pressure developing direction-setting presentations and supporting documentation that create alignment and clarity for all levels of the organisation.
8. Effective stakeholder management and cross-functional leadership skills at the manager level of the organisation – able to quickly create alignment and forward direction where there are divergent views on prioritisation, approaches or outcomes.

Benefits

• 34 days paid leave (This includes bank holidays)
• 2 x Life Days
• 4 x Salary of Life Insurance
• Pension: We’ll contribute 8.5%
• BUPA
• £500 wellness allowance
• Income Protection

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