At a Glance
- Tasks: Lead the design and delivery of outbound voice contact strategy for retail sales.
- Company: Allwyn UK, a leader in responsible gaming and retail operations.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a forward-thinking team focused on innovation and compliance.
- Why this job: Make a real impact on retail growth while ensuring responsible play commitments.
- Qualifications: Proven leadership experience in operations and strong understanding of retail sales.
The predicted salary is between 50000 - 65000 Β£ per year.
Allwyn UK is seeking a senior operations leader to design and deliver the retailer outbound voice contact strategy, aligning with Retail Sales objectives, brand priorities, and responsible play commitments.
You will work closely with the Retail Sales team on segmentation and targeted contact to drive growth and retailer satisfaction.
You will lead the OST function, develop leaders, maximise technology and AI opportunities, and ensure governance with Gambling Commission regulatory requirements.
We think you need these skills to ace Outbound Retail Sales Operations Lead
Leadership Skills
Strategic Planning
Retail Sales Knowledge
Voice Contact Strategy Development
Segmentation and Targeting
Growth Driving Techniques
Retailer Satisfaction Improvement