Media Operations Manager in London

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey by creating a National Lottery that delivers more money to good causes.

A bit about the role... We’re looking for a Media Operations Manager to keep our ambitious plans on track. This is not a traditional project management role, it’s an operational lynchpin within the Allwyn UK Media team. Acting as the essential glue between our key functions - Media Strategy, Channels, Partnerships, and Influencers, you will ensure timelines, deliverables, and outputs are met with precision. This is a fundamental role designed to ensure we remain progressive, bridging the gap between strategy and execution to deliver best-in‐class advertising. You will need to keep energy levels high, ensuring in‐house stakeholders and external agencies are equipped to execute with precision.

What you’ll be doing...

• Own and maintain project timelines for media and marketing initiatives, ensuring smooth delivery across teams.
• Act as the operational heartbeat of the team by tracking progress, identifying risks, and proactively solving problems to keep projects moving forward.
• Drive innovation by owning key projects and new media initiatives, ensuring we are constantly advancing our capabilities.
• Support the delivery of key media projects and initiatives, examples include:
• Media utilisation, contracts, statement of work, and resource planning
• Relationship management: Workstream and process reviews
• Measurement and attribution projects
• Dynamic Creative Optimisation (DCO) - Omnichannel roll out
• Lead the roll‐out of advanced media capabilities, such as dynamic creative solutions, data‐driven automation, and emerging measurement and attribution frameworks.
• Implement and iterate processes that improve efficiency and build a collaborative way of working across the entire media ecosystem.
• Develop and maintain operational reporting, including Scopes of Work (SOWs) and resource planning templates.
• Own operational trackers, ensuring data accuracy and timely updates for leadership.
• Manage ongoing communications with external partners and agencies, overseeing workstream reviews and documentation.
• Coordinate cross‐functional stakeholders to ensure regulatory compliance (e.g., advertising codes) is upheld across all media outputs.

What experience we’re looking for...

• Proven experience in Media Operations, Media Project Management, or Media Planning with understanding of the end‐to‐end media campaign lifecycle across all major channels.
• Experience managing the delivery of high‐profile, multi‐channel campaigns and marketing operations – ideally within a fast‐moving consumer brand or agency environment.
• Proven track record of working with external media agencies and third‐party vendors, ensuring they are held accountable to deliverables.
• Highly organised and comfortable being the central point of contact. Ability to manage multiple workstreams simultaneously, at pace.
• Demonstrable experience on owning project challenges and finding creative solutions to keep projects moving.
• Experience managing project‐based budgets, including the management of purchase orders, estimates, and invoice approvals.
• Data‐driven mindset and are comfortable using reporting dashboards and performance trackers to inform decision‐making and report progress to leadership.
• Confident communicator who can influence senior stakeholders and keep internal teams energised and aligned.
• Knowledge of regulatory environment for advertising and influencer content in the UK (ASA, Advertising Codes etc.).

Key Measures of Success:

• Delivery of Media projects and initiatives on‐time with proactive risk mitigation.
• Establish end‐to‐end processes and ways of working with Media Strategy, Channels, and Social, resulting in clear accountability and seamless cross‐functional delivery.

About us: We’ve developed ground‐breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence. Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this. Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.

An inclusive reward offering with wellbeing at the centre. At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues—and their families—at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed.

BENEFITS

• Company Bonus Scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Single Private Health Cover
• Complimentary Private Medical
• Income Protection
• Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
• Enhanced Family Leave (Maternity, Paternity, Adoption)
• Wellness Allowance £500
• Employee Assistance Programme
• Discounted Health Assessments
• Volunteering Days
• Matched Funding

Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed.

A place of belonging... We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.