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For Companies At a Glance
- Tasks: Manage workflows and timelines in our Creative Hub, ensuring smooth operations.
- Company: Join Allwyn UK, a leading lottery operator dedicated to good causes across Europe.
- Benefits: Enjoy 26 days paid leave, annual bonuses, wellness allowances, and more perks.
- Why this job: Be part of a transformative journey while fostering creativity and inclusivity.
- Qualifications: Experience in creative studio operations and familiarity with project management tools required.
- Other info: We champion diversity and offer accessible opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.
While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey by creating a National Lottery that delivers more money to good causes.
We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…
We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.
The Allwyn Creative Hub acts as our in-house agency, delivering creative, design and production services that support the objectives of Allwyn and The National Lottery. We partner with stakeholders across the business and beyond to create multi-channel campaigns, brand initiatives and internal communications.
Our aim is to be an in-house centre of excellence for creative development and production.
Responsibilities
As Creative Services Executive, you’ll play a pivotal role in keeping the Creative Hub Studio running smoothly. From planning and resourcing to managing workflows and timelines, you’ll provide the structure that empowers our creative team to deliver outstanding work at pace.
Reporting to the Creative Services Manager, you’ll be a central point of contact for colleagues and stakeholders, ensuring clarity, accountability and coordination across all projects. Organised, detail-oriented, passionate about process and confident with technology – you’ll bring a calm, structured approach that balances day-to-day delivery with longer-term planning. Aligned with our ambitious plans for evolution, this role offers a fantastic opportunity to shape how the Creative Hub operates; building great relationships across the business and growing your career in creative operations.
What you’ll be doing
- Own the CH Studio ‘front door’
- Act as the first point of contact for all briefs into the Creative Hub Studio
- Work with the Creative Services Manager, the Client Services team and stakeholders to interrogate briefs and ensure clarity, purpose and alignment with wider objectives
Drive scheduling, resourcing & workflow
- Manage the Creative Hub Studio workload (using Adobe Workfront)
- Track and allocate resource across a busy, multi-disciplinary team
- Lead weekly status meetings and regular check-ins to keep projects on track
- Anticipate risks, resolve blockers, and ensure deadlines are met
Be the connector between teams and processes
- Liaise with stakeholders and creative teams to clarify briefs, deadlines and deliverables
- Communicate updates and decisions quickly, clearly and confidently
- Act as a subject-matter expert on Creative Hub processes, SLAs and ways of working
Champion Adobe Workfront & DAM
- Serve as one of the team’s Workfront power users and go-to experts
- Maintain accuracy, generate reports, and drive best-practice adoption
- Support with onboarding, training and continuous improvements
Ensure quality assurance
- Apply QA processes consistently across all creative output
- Safeguard brand guidelines and ensure compliance with legal and licence regulations
- Help maintain the integrity and quality of creative work
Promote positivity & best practice
- Be a proactive ambassador for the Creative Hub team
- Build strong relationships across the business
- Champion a culture of quality, accountability and continuous improvement
Qualifications
- Previous experience in a creative studio, agency operations or project management role (trafficking, resourcing, workflow management)
- Hands-on experience with Adobe Workfront (or a similar project management tool)
- Familiarity with creative production workflows (print, digital, video, animation)
- Strong experience in QA/QC and maintaining brand consistency
- Ability to collaborate effectively with cross-functional teams
- Confidence working under pressure while maintaining accuracy and focus
Benefits
- 26 days paid leave (plus bank holidays)
- Annual bonus scheme
- 2 x Life Days
- 4 x Salary of Life Insurance
- Pension: we’ll match your contribution up to 8.5%
- Single Private Health Cover
- £500 Wellness Allowance
- Income Protection
- Enhanced parental leave (maternity and paternity)
- Eye Care, Dental and Cycle To Work schemes
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Creative Services Executive employer: Allwyn UK
Contact Detail:
Allwyn UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Services Executive
✨Tip Number 1
Familiarise yourself with Adobe Workfront, as it's a key tool for this role. Consider taking an online course or watching tutorials to enhance your skills and demonstrate your commitment to mastering the software.
✨Tip Number 2
Network with professionals in creative operations or project management. Attend industry events or join relevant online communities to connect with others who can provide insights into the role and potentially refer you.
✨Tip Number 3
Showcase your organisational skills by creating a mock project plan or workflow. This will not only help you understand the demands of the role but also give you a practical example to discuss during interviews.
✨Tip Number 4
Research Allwyn UK and its values thoroughly. Understanding their mission and how they contribute to good causes will allow you to align your answers and show genuine interest in being part of their transformation journey.
We think you need these skills to ace Creative Services Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Creative Services Executive position. Tailor your application to highlight how your skills and experiences align with what Allwyn is looking for.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in creative studio operations, project management, or using tools like Adobe Workfront. Provide specific examples of how you've successfully managed workflows and collaborated with teams.
Highlight Your Skills: Make sure to mention your organisational skills, attention to detail, and ability to work under pressure. These are crucial for the role, so provide examples that demonstrate these qualities in action.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the role and the mission of Allwyn. Mention how you can contribute to their goal of delivering more money to good causes through effective creative operations.
How to prepare for a job interview at Allwyn UK
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Creative Services Executive. Familiarise yourself with the key tasks such as managing workflows, liaising with stakeholders, and using Adobe Workfront. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
As this role requires strong organisational abilities, be prepared to discuss your experience in managing projects and resources. Share specific examples of how you've successfully kept projects on track and ensured clarity among team members and stakeholders.
✨Emphasise Collaboration
Allwyn values teamwork and collaboration. Be ready to talk about your experience working with cross-functional teams. Highlight instances where you’ve effectively communicated updates and decisions, and how you’ve built strong relationships within a creative environment.
✨Demonstrate Your Passion for Quality
Quality assurance is crucial in this role. Discuss your approach to maintaining brand consistency and ensuring high-quality outputs. Provide examples of how you've implemented QA processes in previous roles and how you advocate for best practices within a team.