Agile Delivery Lead in Watford

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large-scale transformation journey by creating a National Lottery that delivers more money to good causes.

A bit about the role: Hands-on delivery leadership of digital initiatives across strategic, functional and feature changes across our Web and App platforms, including interfaces with back-end systems. As an Agile Delivery Lead you will work across one or more of our digital roadmap value streams. You will lead the delivery team, delivering using the right digital frameworks and ways of working. You will own hands-on delivery for each Initiative assigned to the Squad, taking responsibility for end-to-end delivery from idea through to operate and success metrics. You will be able to operate as a Servant Leader, Agile Coach, Scrum Master or Project Manager depending on the needs of the team and the specific Delivery challenge at the point in time. You will contribute to the improvement of Delivery methodology within the Digital Foundry and key development partners, taking an active interest in developing Delivery tools and standards.

What you’ll be doing:

• Mindset: You are “Delivery obsessed” constantly looking for new ways to innovate and deliver maximum value. Nurture and inspire the team to take responsibility for their delivery process and the outcomes they deliver. You thread agile values and principles throughout your thinking, processes, and actions. You empower and encourage the team to focus on delivering value. Foster an open and honest team culture that welcomes constructive feedback, experimentation and is rooted in psychological safety.
• Continuous Improvement: You will use delivery data to understand how the team are performing, identify improvements in ways of working, eliminate waste and reduce cycle time. You’ll use delivery data to create delivery specific feedback loops across initiatives to drive more consistent and predictable delivery. You’ll use a safe team culture to build effective feedback loops across both team deliverables as well as owning the delivery outcomes. You’ll encourage experimentation and create an environment where innovation can happen. You’ll hold the team to account on their retro commitments.
• Delivery Toolset: Confident managing initiatives from Idea, through Discovery to Inception – working from uncertainty to bring focus, using Delivery expertise to create increasing clarity in terms of Size and Complexity. Able to coach teams to breakdown, slice and structure work into the smallest increments, advising and coaching to create the most appropriate increments of value. Uses demand and capacity planning to create initiative forecasts as part of program increment planning. Confident at facilitating engaging and inclusive ceremonies. You will be an excellent communicator, both verbally and in written form creating concise and focused delivery reports. Managing stakeholders building great relationships internally and externally.
• Behaviors: You will look to own and resolve problems before they arise, actively bringing people together to collaborate and resolving conflict to achieve consensus. You will work from a position of high trust and respect both from a team level and a Digital Foundry Leadership level, recognised for building, motivating and maintaining high performing teams, but also managing expectations. You will work with other ADLs to promote and adopt Delivery consistency. You will use your skills to motivate and inspire others to want to take part in improving Delivery across the Digital Foundry.

What experience we’re looking for:

• Key Measures of Success: Team utilization – Resource allocation and cost control (internal and delivery partner), Plan and business case adherence - Delivery to Plan and Investment Case, Velocity – Delivery throughput, deployment frequency, cycle time, Software Quality – Change failure rate, code review cycles and intervention Mean time to repair (MTTR), Customer satisfaction and stakeholder feedback inclusion, People Health – Work distribution and engagement scores.
• Key Skills and Experience: You will be experienced and have a successful track record of delivering complex technology projects and programmes through multi-disciplinary teams using agile, lean software and design-thinking development methodologies. Must have the ability to deliver software solutions to time and quality and have the track record of doing so using multiple delivery partners. You thrive on responsibility and completing tasks in a timely manner with good, clear communication. You are equally comfortable working independently, and in a team to deliver excellence, working across boundaries within the Digital Foundry. Your ability to set priorities and focus teams on what is most important whilst maintaining resilience under pressure. Strong stakeholder management skills, able to understand and relay strategic objectives and plans and drive alignment. Excellent communication and influencing skills, including the ability to explain complex technical challenges in a simple and effective manner.

At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our people are more than colleagues - they’re winners, driving positive change and making a real difference in communities.

Benefits:

• Company Bonus Scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Single Private Health Cover
• Complimentary Private Medical
• Income Protection
• Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
• Enhanced Family Leave (Maternity, Paternity, Adoption)
• Wellness Allowance £500
• Employee Assistance Programme
• Discounted Health Assessments
• Volunteering Days
• Matched Funding