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- Tasks: Support customers by servicing and maintaining water treatment systems across the UK.
- Company: Join a friendly, inclusive company focused on growth and innovation.
- Benefits: Competitive salary, profit-related bonus, company vehicle, and long-term career prospects.
- Why this job: Make a real impact while travelling and developing your skills in a dynamic environment.
- Qualifications: Electro-mechanical engineering background with strong communication skills.
- Other info: Home-based role with opportunities for national and international travel.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a motivated Field Service Engineer to support our customers across the South West of the UK. While the role is primarily focused locally, you should also be willing to travel across the UK — and occasionally overseas — to meet customer requirements. Some time spent working away from home should be expected. As your skills and experience grow, you may also become involved in the commissioning of installed systems. This may involve extended visits to customer sites, ranging from several days to, on occasion, a couple of weeks.
What You'll Be Doing:
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications of AllWater Technologies Ltd.
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies inc. Health & Safety are observed and abided with at all times.
- Enhancing your own skills and knowledge through proactive learning and self-development.
About You:
- A multi-disciplined electro-mechanical engineer with relevant qualifications.
- Experience with the water treatment industry would be an advantage.
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
- Passionate about providing a first-class service to our customers.
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
- A professional approach to your work and communication with colleagues and customers.
- A good level of IT competency, specifically MS Office.
- GCSE or equivalent – English and Maths.
- A full UK driving license is required and a willingness to travel.
Location: Home-based but willing to work nationally and abroad.
Why Join Us?
- Competitive salary + Profit-Related Bonus Scheme.
- Company vehicle and fuel card supplied.
- Full-time, permanent role with long-term prospects.
- A chance to shape your career in a friendly, inclusive, and high-growth business.
Field Service Engineer in London employer: AllWater Technologies Ltd
Contact Detail:
AllWater Technologies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the water treatment industry or related fields. Attend local meetups or industry events to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with water treatment systems, don’t be shy about it. Prepare a portfolio or a presentation that highlights your past projects and successes. This can really impress potential employers during interviews.
✨Tip Number 3
Practice makes perfect! Before any interview, do some mock interviews with friends or family. Focus on common questions for Field Service Engineers and how you can demonstrate your problem-solving skills and customer service experience.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Make sure to tailor your application to highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the water treatment industry and any relevant technical skills. We want to see how your background aligns with the Field Service Engineer role, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing top-notch customer service and your willingness to travel. We love seeing candidates who are excited about the role and can communicate effectively.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can analyse and resolve issues efficiently, so share those experiences that demonstrate your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at AllWater Technologies!
How to prepare for a job interview at AllWater Technologies Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of water treatment systems, especially Reverse Osmosis and Deionisers. Being able to discuss these technologies confidently will show that you're serious about the role and understand what it entails.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Whether it's a tricky installation or a customer complaint, having specific stories ready will demonstrate your ability to think on your feet and provide excellent service.
✨Communicate Clearly
Since strong communication skills are key for this role, practice explaining complex concepts in simple terms. You might be asked to describe how you would handle a situation with a customer, so being clear and concise is essential.
✨Be Ready to Travel
As the job involves travel across the UK and potentially overseas, express your willingness to be flexible with your schedule. Mention any previous experience you have with working away from home, as this will show you're prepared for the demands of the role.
