At a Glance
- Tasks: Service and maintain water treatment systems while building strong customer relationships.
- Company: Join AllWater Technologies, a leader in sustainable industrial water treatment solutions.
- Benefits: Competitive salary, profit-related bonus, company vehicle, and health cash plan.
- Other info: Home-based role with opportunities for travel and career growth.
- Why this job: Make a real impact in a growing industry while developing your skills.
- Qualifications: Electro-mechanical engineering background with strong troubleshooting and communication skills.
The predicted salary is between 30000 - 42000 £ per year.
AllWater Technologies Ltd is an independent, ISO9001 and ISO14001-accredited company specializing in industrial water treatment solutions. Since 2011, we have supported clients across the UK, Europe, and beyond with over 100 years of combined leadership experience. Our expertise spans projects, products, and services, from initial system design to installation, optimization, and ongoing maintenance, with a focus on sustainability and regulatory compliance. We aim to help customers improve efficiency, reliability, and environmental impact while empowering teams with training and responsive remote support to independently manage their water treatment systems.
We are seeking a motivated Field Service Engineer to support our customers across the South West of the UK. While the role is primarily focused locally, you should also be willing to travel across the UK - and occasionally overseas, to meet customer requirements. Some time spent working away from home should be expected. As your skills and experience grow, you may also become involved in the commissioning of installed systems. This may involve extended visits to customer sites, ranging from several days to, on occasion, a couple of weeks.
What You’ll Be Doing
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications of AllWater Technologies Ltd.
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies inc. Health & Safety are observed and abided with at all times.
- Enhancing your own skills and knowledge through proactive learning and self-development.
About You
- A multi-disciplined electro-mechanical engineer with relevant qualifications.
- Experience with the water treatment industry would be an advantage.
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
- Passionate about providing a first-class service to our customers.
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
- A professional approach to your work and communication with colleagues and customers.
- A good level of IT competency, specifically MS Office.
- GCSE or equivalent – English and Maths.
- A full UK driving license is required and a willingness to travel.
Qualifications
- Experience in Field Service and proficiency in resolving on-site equipment issues.
- Strong Troubleshooting and Technical Support capabilities.
- Ability to perform Preventive Maintenance to ensure system reliability and functionality.
- Excellent Customer Service and client communication skills.
- Relevant qualifications in engineering, water treatment, or related technical fields.
- Strong organizational and problem-solving skills with attention to detail.
- Ability to work effectively both independently and as part of a team.
- Full UK driving license.
Why Join Us
- Competitive salary + Profit-Related Bonus Scheme.
- Company vehicle and fuel card supplied.
- Health and Wellbeing Cash Plan.
- A chance to shape your career in a friendly, inclusive, and high-growth business.
To learn more about the role or apply, please contact: HR@allwatertech.co.uk
Field Service Engineer (South West) in Cheddar employer: AllWater Technologies Ltd
AllWater Technologies Ltd is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront of our mission. As a Field Service Engineer, you will benefit from a competitive salary, a profit-related bonus scheme, and a company vehicle, all while working in a supportive culture that prioritises employee growth and development. Join us to make a meaningful impact in the water treatment industry while enjoying the flexibility of a home-based role with opportunities for travel across the UK and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (South West) in Cheddar
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer (South West) role you’re after at AllWater Technologies Ltd.
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✨Engage with Online Communities
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We think you need these skills to ace Field Service Engineer (South West) in Cheddar
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer (South West), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at AllWater Technologies Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to AllWater Technologies Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at AllWater Technologies Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with AllWater Technologies Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like AllWater Technologies Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
