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For Companies At a Glance
- Tasks: Provide top-notch technical support to enhance employee satisfaction.
- Company: Leading insurance company with a focus on customer service.
- Benefits: Flexible benefits package and opportunities for career growth.
- Why this job: Gain hands-on experience in IT while making a difference in employee support.
- Qualifications: Must be an IT undergraduate, completing second year by June 2026.
- Other info: Exciting placement in Northern Ireland with a focus on IT infrastructure.
The predicted salary is between 28000 - 42000 £ per year.
A leading insurance company is looking for an IT undergraduate for a year-in-industry placement in Customer Technical Support. The role, based in Northern Ireland, involves optimizing employee satisfaction through support services, including hardware, software, and networking.
Applicants should have a keen interest in IT infrastructure and must successfully complete their second year of a computing-related degree by June 2026. A flexible benefits package is offered, along with opportunities for career growth.
Locations
IT Field Support Placement — Customer‑Focused Tech in Derry, Londonderry employer: Allstate
Contact Detail:
Allstate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Support Placement — Customer‑Focused Tech in Derry, Londonderry
✨Tip Number 1
Network like a pro! Reach out to your university's career services or alumni who work in tech. They might have insider info on openings or even refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT support roles and practice your answers. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your passion for tech! When you get the chance, share your personal projects or any relevant experience during interviews. It’s a great way to demonstrate your enthusiasm and skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace IT Field Support Placement — Customer‑Focused Tech in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion for IT: Let us see your enthusiasm for IT in your application! Share any relevant projects or experiences that highlight your interest in tech support and infrastructure. We love candidates who are genuinely excited about the field.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your skills and experiences that align with customer technical support, and don’t forget to mention your computing degree progress. We want to know why you’re a perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate applications that are easy to read and get straight to the good stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Allstate
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, including hardware, software, and networking. Be prepared to discuss specific technologies you've worked with and how they relate to customer support.
✨Showcase Your Customer Service Skills
Since this role is all about optimising employee satisfaction, think of examples where you've provided excellent customer service or support. Highlight your ability to communicate clearly and solve problems effectively.
✨Research the Company Culture
Get to know the insurance company’s values and culture. This will help you tailor your answers to show that you’re a good fit for their team. Mention any specific initiatives or projects they've undertaken that resonate with you.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for career growth. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
