At a Glance
- Tasks: Lead product strategy and drive customer-focused outcomes in Billing and Payments.
- Company: Join Allstate, a leader in innovation and a great workplace culture.
- Benefits: Enjoy competitive salary, hybrid work, and continuous learning opportunities.
- Other info: Be part of a socially responsible organisation that supports your growth.
- Why this job: Shape the future of insurance with cutting-edge technology and a people-first approach.
- Qualifications: 4+ years in product management with experience in billing or payments.
The predicted salary is between 60750 - 74250 £ per year.
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs.
Your role in the team: The Technical Product Manager is responsible for defining product strategy, shaping vision, and driving measurable customer and business outcomes for one or more technical products within Allstate's Billing and Payments ecosystem. This role owns the direction, prioritization, and lifecycle of complex platform capabilities that enable accurate, reliable, scalable, and customer-centric financial experiences.
The Digital Product Manager partners closely with engineering, design, architecture, data, finance, and business stakeholders to identify problems worth solving, validate opportunities through discovery, and translate strategy into a clear roadmap and prioritized backlog. Success in this role requires strong product judgment, systems thinking, and the ability to balance long-term platform health with near-term delivery and business value. The ideal candidate is a strong product strategist with deep technical fluency, a data-driven mindset, and experience managing enterprise-scale billing, payments, or financial platforms.
Key responsibilities:
- Define and evolve the product vision, strategy, and roadmap for a technical product or platform within Billing and Payments.
- Own product outcomes by establishing success measures, tracking performance, and using data to inform prioritization and strategic tradeoffs.
- Lead discovery, framing, and test-and-learn activities to validate customer, business, and operational assumptions before scaling solutions.
- Partner deeply with engineering to shape platform direction, evaluate architectural and operational tradeoffs, and prioritize work across features, defects, resiliency, and technical debt.
- Translate complex business and customer problems into well-sequenced product investments with clear value, dependencies, and measurable outcomes.
- Represent the voice of the customer, user, and enterprise by combining customer insight, market context, operational signals, and internal stakeholder needs.
- Drive alignment across business, technology, design, and operational partners to deliver high-impact solutions and ensure successful adoption.
- Manage and prioritize the backlog to support iterative delivery while preserving focus on strategic outcomes rather than output alone.
- Author, refine, test, and accept stories as needed to enable effective execution by the product team.
- Communicate product direction, tradeoffs, progress, and outcomes clearly to stakeholders and leadership.
Essential Skills:
- A minimum of 4 years of product management experience leading technical products, platforms, APIs, services, data products, or developer experiences.
- Strong experience in billing, payments, or adjacent financial platforms, preferably within insurance or another highly regulated financial environment.
- Demonstrated ability to partner closely with engineering and architecture teams on systems thinking, service design, integration patterns, data flows, reliability, and scalability.
- Proven track record of defining strategy and using metrics to drive prioritization, decision-making, and measurable outcomes.
- Experience leading discovery and experimentation to validate assumptions and improve product direction.
Desirable Skills:
- Experience with customer facing financial flows where accuracy, auditability, resiliency, and operational excellence are critical.
- Experience using analytics, automation, or AI/ML in pragmatic product use cases such as anomaly detection, operational efficiency, explainability, or decision support.
- Experience working across multiple teams or products in a complex enterprise platform environment.
Supervisory Responsibilities:
This role does not have direct people-management responsibilities but enjoys the highest level of ownership and autonomy.
Why join us?
Allstate NI is proud to be Allstate's European Digital Centre of Excellence, a hub for innovation and engineering excellence. We're recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we've been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey.
We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.
We also invest in you. At Allstate NI, your career growth matters. You'll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities.
What do you get in return? As well as receiving a competitive annual salary, our reward package includes: Corporate bonus scheme, Pension scheme, Annual performance-related pay reviews, Life assurance and income protection, Flexible working options, Hybrid working, Private medical and dental insurance, Access to an employee assistance programme, Discounted gym membership, Two paid volunteering days each year, Cycle to work scheme.
Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.
Digital Product Manager - Billing & Payments (Hybrid) employer: Allstate Northern Ireland
At Allstate, we pride ourselves on fostering a collaborative and innovative work environment that empowers our employees to thrive. As a leading digital centre of excellence in Belfast, we offer exceptional career growth opportunities through our Continuous Learning Hub, alongside a competitive benefits package that includes flexible working options, private medical insurance, and a strong commitment to community impact. Join us to be part of a socially responsible organisation where your contributions truly matter and your professional development is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Manager - Billing & Payments (Hybrid)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Allstate Northern Ireland!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Allstate Northern Ireland would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Allstate Northern Ireland through your school's career services!
We think you need these skills to ace Digital Product Manager - Billing & Payments (Hybrid)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Product Manager - Billing & Payments (Hybrid), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Product Manager - Billing & Payments (Hybrid) position at Allstate Northern Ireland. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Allstate Northern Ireland
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
