Product Engineer - (Hybrid) in Belfast

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs.

Your role in the team: As part of Allstate's technology transformation—bringing together cloud platforms, AI capabilities, and modern engineering practices—the Vended Billing team is looking for a Product Engineer to help build the next generation of customer billing solutions. In this role, you'll design, build, and operate software products that power critical billing experiences, working across cloud services, automation, and scalable systems. You'll collaborate daily with product, engineering, and operations partners; contribute to CI/CD and DevOps excellence; and play a hands-on role in modernizing legacy processes while shaping the future of Allstate's billing ecosystem. If you enjoy solving complex problems, improving large-scale systems, and delivering high-quality financial services products, this is an opportunity to make a meaningful impact in a fast-evolving domain.

Key Responsibilities:

• Design, build, and operate software products in the customer billing domain.
• Assist in gathering the training and user documentation requirements.
• Manage the issues and blockers for assigned features and product stories.
• Support the planning, conduct, and review of module and integration testing for assigned projects.
• Organize, lead, and finalize feature review sessions for business issues/requirements and document resulting decisions.
• Assist with overall product planning by contributing to/creating stories in areas of responsibility.
• Configure and maintain vendor-provided software solutions; evaluate and validate functionality introduced in new vendor releases, and utilize vendor defect-resolution processes, support portals, and diagnostic tools to troubleshoot and resolve technical issues.
• Create functional design, leveraging technical skills, to address the requirements of a single or multiple set of product features.
• In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in more than one area of the business; often a subject matter expert.

Essential Skills:

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
• A minimum of 3 years' experience in Software development integration and delivery, Automating a software development lifecycle (build, test, release) and/or CI/CD and DevOps implementations.
• A minimum of 1 year scripting in a modern programming language such as Python.

Desirable Skills:

• Exposure to GenAI model development.
• Experience with the deployment of containers and/or working with container orchestration.
• Background in billing systems or products.

Supervisory Responsibilities:

This job does not have supervisory duties.

Why join us?

Allstate NI is proud to be Allstate's European Digital Centre of Excellence—recent winners of 'Best Use of Cloud Services' at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts.
• Access to world-class learning platforms and award-winning L&D.
• Clear career paths, internal mobility, and a strong focus on growth.
• A people-first culture with flexible working options.
• Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities:

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.

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