Managing Engineer - Billing (Hybrid) in Belfast

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs.

Your role in the team:

Join Allstate as a Managing Engineer in our Enterprise Shared Services (ESS) Billing team, where you'll lead the transformation of one of the company's most critical enterprise platforms. This is a rare opportunity to shape the future of billing across millions of policies, driving engineering excellence while modernizing large-scale legacy systems and building the next generation of cloud-native solutions. In this role, you'll set the technical vision, architect enterprise-grade billing capabilities, and guide a global team of talented engineers. You'll work at the intersection of technology, finance, product, and compliance-solving complex engineering challenges with real business impact.

Key Responsibilities:

• Leads the architecture and technical design of new and existing billing platforms, services, and integrations, ensuring alignment with business OKRs and compliance expectations.
• Collaborates across product, finance, legal, engineering, and risk stakeholders to shape strategy and prioritize the roadmap for billing, pricing, reconciliation, and operational workflows.
• Leads and participates in daily standups, cross-site syncs, and team ceremonies, fostering strong communication and shared ownership across distributed teams.
• Drives and contributes to retrospectives, encouraging open, constructive, and empathetic feedback to support continuous improvement.
• Establishes and champions modern DevSecOps practices-including CI/CD pipelines, automated testing, observability, and cloud-native deployment-and coaches the team in their adoption.
• Acts as a technical anchor for the team, guiding decisions on architecture, tooling, frameworks, microservices patterns, event-driven design, and scalable system operations.
• Coaches engineers at all levels, supporting paired programming, test-driven development, clean code practices, and operational accountability for production systems.
• Lead and manage a global engineering team of engineers, overseeing recruitment, onboarding, regular one-on-one meetings, performance reviews, and career development.

Essential Skills:

• A minimum of 4 years' experience in modern backend languages (such as Java, Python, C#, Node.js, etc.) OR a minimum of 4 years experience with modern cloud-native engineering practices such as IaC (Terraform), container orchestration (Kubernetes), or event streaming platforms (Kafka).
• A minimum of 1 year's experience mentoring or coaching engineers, or taking on informal leadership responsibilities within a team.

Desirable Skills:

• Hands-on experience with billing, rating, invoicing, payments, or revenue systems in an enterprise context.
• Experience with managing vendor relationships.
• Familiarity with Microsoft Fabric, or similar Data Lakes, for analytics and financial reporting.

This position will have supervisory responsibilities.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you.

Why join us?

Allstate NI is proud to be Allstate's European Digital Centre of Excellence-recent winners of 'Best Use of Cloud Services' at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence.

We offer:

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts.
• Access to world-class learning platforms and award-winning L&D.
• Clear career paths, internal mobility, and a strong focus on growth.
• A people-first culture with flexible working options.
• Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities:

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.