Incident Command & Response Consultant

Incident Command & Response Consultant

Full-Time 29700 - 36300 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage major incidents and coach teams to resolve outages swiftly.
  • Company: Allstate Northern Ireland, a leader in incident management.
  • Benefits: Hybrid working, pension, bonus, life cover, and private medical insurance.
  • Other info: Flexible shifts and opportunities for volunteering.
  • Why this job: Join a dynamic team and make a real difference in customer protection.
  • Qualifications: Experience in incident management and strong communication skills.

The predicted salary is between 29700 - 36300 Β£ per year.

Allstate Northern Ireland Limited in Belfast is seeking an Incident Management Consultant for the Enterprise Command Center.

You will run diagnostics, manage major incident calls, and coach analysts to resolve outages quickly.

The role offers diverse shifts, hybrid working, and a package of benefits including pension, bonus, life cover, private medical insurance, and volunteering days.

You will work with Service Now, AI tooling, and cross-functional teams to protect customers.

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Incident Command & Response Consultant employer: Allstate Northern Ireland Limited

At Allstate NI, we pride ourselves on being a leading employer in the tech industry, recognised for our innovative culture and commitment to employee growth. Our hybrid working model, competitive benefits package, and focus on continuous learning ensure that you can thrive both personally and professionally while contributing to meaningful projects that protect families and their belongings. Join us in Belfast, where your work will have a real impact, and you'll be part of a team that values collaboration and excellence.

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Contact Details:

Allstate Northern Ireland Limited Recruitment Team

We think you need these skills to ace Incident Command & Response Consultant

Incident Management
Diagnostics
Major Incident Management
Coaching Skills
ServiceNow
AI Tooling
Cross-Functional Collaboration