GenAI Product Engineer: AI Workflows & Governance in Belfast

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

Your role in the team

The Product Engineer will be responsible for designing, developing, and delivering high-quality application solutions. This role ensures code quality through thorough testing, structured code reviews, and accurate documentation, while collaborating closely with product, project, and quality teams to deliver reliable, secure software.

As a Product Engineer you will support the adoption of GenAI-enabled solutions by translating business problems into AI-assisted and agentic workflows, establishing governance and engineering standards, and integrating AI capabilities with enterprise systems to drive innovation, efficiency, and continuous improvement.

Key Responsibilities

• Accurately documents design and code fixes for all created code to memorialize fixes and dependencies according to established standards.
• Generates and codes work units for simple to intermediate changes, enhancements, and modules according to specifications and standards.
• Provides and confirms detailed estimates for assigned work units and communicates deviations from estimates; proactively works with project managers to ensure appropriate time is allocated to assigned tasks.
• Reviews detailed business, functional, and high-level technical requirements—including technical recovery, security, and audit—to identify the need for, and assist with, the roll-back of units of work.
• Assists with change-management activities supporting production deployment for Developers, Quality Control Analysts, and Environment Management personnel.
• Tracks and resolves simple to intermediate defects, identifies support issues, and initiates action to resolve problems.
• Translate business problems into AI-assisted and autonomous workflows, identifying where humans in the loop vs fully agentic patterns are appropriate.
• Design and manage AI agents that break work into steps, make decisions, and act.
• Drive continuous improvement based on model performance, agent outcomes, and user feedback.
• Establish and enforce governance frameworks for GenAI and agentic agents.
• Define standards for prompt engineering, agent configuration, and reuse.
• Oversee integration of GenAI agents with enterprise knowledge sources, APIs, and transactional systems.
• Ensure high-quality data pipelines, grounding strategies, and retrieval mechanisms to reduce hallucinations and errors.

Essential Skills:

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate.
• Allstate is not providing sponsorship for this vacancy.
• A minimum of 3 years working with Python.
• A minimum of 3 years working with RESTful APIs, microservices architecture, and asynchronous processing.
• A minimum of 1 year’s experience in Generative AI, LangChain, LLM orchestration, and prompt engineering.
• A minimum of 1 year’s experience in React.js.

Desirable Skills:

• Knowledge of Java/ Spring Boot.
• Experienced in Cloud platforms (Azure, AWS).
• Knowledge of ethical AI practices and compliance frameworks.

Supervisory Responsibilities:

This job does not have supervisory duties.

Why join us?

Allstate NI is proud to be Allstate’s European Digital Centre of Excellence—recent winners of ‘Best Use of Cloud Services’ at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.

We’re a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.

We offer:

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts.
• Access to world-class learning platforms and award-winning L&D.
• Clear career paths, internal mobility, and a strong focus on growth.
• A people-first culture with flexible working options.

Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.

Statement on Fair Employment and Equal Opportunities

Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.

Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.