At a Glance
- Tasks: Lead and optimise IT operations while mentoring a dynamic tech team.
- Company: Join a forward-thinking company in Northampton with a focus on innovation.
- Benefits: Enjoy 25 days holiday, private medical, and profit share scheme.
- Why this job: Make a real impact by enhancing business performance through AI and tech.
- Qualifications: Experience with AI tools and strong leadership skills required.
- Other info: Great opportunity for career growth in a supportive environment.
We are pleased to be working with our client seeking an IT Operations Manager based in Northampton for one of our clients on a full-time permanent basis.
Summary of the IT Operations Manager role
- Salary: £50,000 - £60,000 per annum
- Location: Northampton
- Type of Contract: Permanent
- Hours: 35-hour working week, Monday - Friday 9:00am - 5:00pm
- Benefits: 25 days holiday, Free onsite parking, Profit share scheme, Private medical, Company events
Responsibilities of the IT Operations Manager
- Oversee and optimise the day-to-day operations of the company’s IT and AI-enabled infrastructure.
- Lead, mentor, and develop the IT team, including performance management, upskilling in automation/AI tooling, and ongoing training.
- Provide technical support and troubleshoot system and network issues.
- Implement IT, AI, and innovation strategies to enhance business performance.
- Manage, maintain, and continuously optimise hybrid infrastructure across on-site systems, cloud platforms, and AI-driven services.
- Participate in internal and external IT audits to ensure compliance.
- Develop, document, and continuously improve IT processes and procedures.
- Identify, assess, and manage operational and security risks.
- Manage IT vendors, contracts, and software licences effectively.
- Prepare and present monthly management and performance reports.
Requirements for a successful IT Operations Manager
- Hands-on experience working with AI tools, automation platforms, or machine-learning–driven solutions within an operational IT environment.
- Proven experience managing IT operations and leading a technical team.
- Strong knowledge of the Microsoft 365 platform, including Exchange, SharePoint, OneDrive, and Office.
- Technical expertise in networks, servers, and operating systems.
- Experience supporting Windows environments, SQL Server, and Active Directory.
- Demonstrated experience in IT infrastructure planning, development, and optimisation.
- Solid understanding of enterprise backup, replication, business continuity, and disaster recovery solutions.
- Strong project management skills and a sound understanding of Helpdesk operations and customer service principles.
IT Operations Manager in Northampton employer: Allstaff
Contact Detail:
Allstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience with AI tools and IT operations aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email reiterating your interest in the role. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that IT Operations Manager role. We’ve got all the latest opportunities listed, and applying directly can sometimes give you an edge over other candidates!
We think you need these skills to ace IT Operations Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Operations Manager role. Highlight your hands-on experience with AI tools and your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised IT operations in the past, and don’t forget to show your enthusiasm for the position.
Showcase Your Technical Skills: Be sure to list your technical expertise clearly. Mention your experience with Microsoft 365, networks, and any relevant certifications. We love seeing candidates who are well-versed in the latest technologies!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Allstaff
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AI tools, automation platforms, and the Microsoft 365 suite. Be ready to discuss how you've used these technologies in past roles and how they can benefit the company’s operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed IT teams in the past. Think about specific instances where you mentored team members or improved performance through training and support.
✨Be Ready for Problem-Solving Questions
Expect to face questions that assess your troubleshooting skills. Have a few scenarios in mind where you successfully resolved system or network issues, and explain your thought process during those situations.
✨Understand the Business Side
Familiarise yourself with the company's goals and how IT can drive business performance. Be prepared to discuss how you would implement IT and innovation strategies to enhance their operations.