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- Tasks: Join us as a Field Service Engineer, maintaining and repairing earthmoving equipment.
- Company: Work with a reputable manufacturer of construction equipment, making an impact nationally and internationally.
- Benefits: Enjoy a competitive salary, pension scheme, private healthcare, and ongoing training.
- Why this job: This role offers hands-on experience, customer interaction, and the chance to solve real-world problems.
- Qualifications: You need mechanical/electrical engineering experience, NVQ Level 3, and a full clean driving license.
- Other info: This is a full-time, permanent position based in Aberdeen, covering 40 hours a week.
We have an exciting opportunity for a Field Service Engineer based in Aberdeen, for one of our clients on a full-time permanent basis. Our client is a large, growing and reputable manufacturer and supplier of construction equipment on a national and international scale.
Responsibilities of the Field Service Engineer
- Carry out maintenance and repair work on earthmoving equipment.
- Carry out servicing, inspection, and repair of earthmoving machinery.
- Perform diagnostic work and fault finding.
- Develop relationships with customers.
- Participate in the early stages with the effective processing of warranty claims.
- Investigate specific customer problems on a project-by-project basis, providing technical reports.
- Escalate actions in relation to broken or damaged company equipment.
Requirements for a successful Field Service Engineer
- Mechanical and electrical engineering experience.
- Heavy Plant or agriculture experience.
- NVQ Level 3 in a related industry.
- Full clean driving licence.
- Strong IT skills with the ability to run diagnostic repairs.
What our Client offers
- Competitive salary
- Pension scheme
- Private healthcare
- Training and development
Summary of the Field Service Engineer Role
Salary: £17.45 – £19.36 per hour
Job Location: Field-based covering Aberdeen
Type of Contract: Permanent, Full time
Hours: 40 hours a week
Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors.
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Field Service Engineer employer: Allstaff
Contact Detail:
Allstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Make sure to highlight your mechanical and electrical engineering experience during the interview. Be prepared to discuss specific projects where you successfully diagnosed and repaired equipment, as this will demonstrate your hands-on skills.
✨Tip Number 2
Familiarize yourself with the types of earthmoving equipment that the company specializes in. Showing knowledge about their products can help you stand out and show your genuine interest in the role.
✨Tip Number 3
Develop a solid understanding of customer relationship management. Be ready to share examples of how you've built relationships with clients in the past, as this is crucial for the Field Service Engineer role.
✨Tip Number 4
Prepare to discuss your IT skills, especially in relation to running diagnostic repairs. Being able to articulate your technical proficiency will be key in demonstrating your capability for the job.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Field Service Engineer position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your mechanical and electrical engineering experience, particularly in heavy plant or agriculture. Use specific examples to demonstrate your skills in maintenance, repair, and diagnostics.
Showcase Your IT Skills: Since strong IT skills are essential for this role, mention any relevant software or diagnostic tools you are familiar with. Provide examples of how you've used these skills in previous positions.
Personalize Your Cover Letter: Write a personalized cover letter that addresses the company directly. Explain why you are interested in working for them and how your background makes you a great fit for the Field Service Engineer role.
How to prepare for a job interview at Allstaff
✨Showcase Your Technical Skills
Be prepared to discuss your mechanical and electrical engineering experience in detail. Highlight specific projects or tasks where you successfully diagnosed and repaired earthmoving equipment, as this will demonstrate your hands-on expertise.
✨Demonstrate Customer Relationship Skills
Since developing relationships with customers is key, think of examples where you've effectively communicated with clients or resolved their issues. This will show that you can not only fix machines but also build rapport with customers.
✨Prepare for Diagnostic Scenarios
Expect to be asked about your approach to fault finding and diagnostics. Prepare to walk through a problem-solving process you’ve used in the past, showcasing your strong IT skills and ability to run diagnostic repairs.
✨Understand Warranty Processes
Familiarize yourself with warranty claims processing, as this is part of the role. Be ready to discuss how you would handle warranty issues and provide technical reports, demonstrating your understanding of the importance of these processes.
