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- Tasks: Manage university client accounts and ensure their success through collaboration and strategic planning.
- Company: Independent recruitment specialist with a focus on client satisfaction and growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Why this job: Make a real difference in the education sector while building strong relationships with clients.
- Qualifications: Strong communication skills and experience in account management or business development.
- Other info: Dynamic role with national travel and a chance to work with diverse university stakeholders.
The predicted salary is between 28000 - 32000 £ per year.
We have an exciting opportunity for a Client Success Manager based in Bedford for one of our clients on a 9 month fixed term contract basis.
Summary of the Client Success Manager role
- Salary: £35,000 - £40,000 DOE
- Location: Bedford
- Type of Contract: 9 month fixed term
- Hours: Monday – Friday 9am-5pm
Responsibilities of the Client Success Manager
- Be the strategic account owner for a portfolio of university clients
- Collaborate with university stakeholders
- Proactively manage brand reputation
- Conduct on-site visits and meetings
- Lead onboarding process for new university clients
- Ascertain and document all event requirements for graduation ceremonies
- Collaborate with internal departments
- National travel to university client sites
Requirements for a successful Client Success Manager
- Excellent communication and negotiation skills
- Ability to manage complex projects
- Strong analytical and problem-solving skills
- Flexibility and willingness to travel frequently
- Experience in a Client/Account Management, Business Development or Relationship Management role
- Experience managing complex contracts
Client Success Manager in Bedford employer: Allstaff
Contact Detail:
Allstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with universities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can help them succeed. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a Client Success Manager, you'll need to convey ideas clearly and negotiate effectively. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Client Success Manager in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Success Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships or complex projects in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Allstaff
✨Know Your Clients
Before the interview, research the universities you’ll be working with. Understand their needs and challenges. This will help you demonstrate your strategic thinking and show that you’re ready to take ownership of their accounts.
✨Showcase Your Communication Skills
As a Client Success Manager, communication is key. Prepare examples of how you've effectively collaborated with stakeholders in the past. Be ready to discuss how you’ve managed complex projects and resolved issues through clear communication.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges in client management. Be prepared to share how you approached these problems analytically and what solutions you implemented. This will highlight your ability to handle the complexities of the role.
✨Be Ready to Discuss Travel Flexibility
Since the role involves national travel, be prepared to discuss your availability and willingness to travel frequently. Share any previous experiences where travel was a part of your job and how you managed it effectively.
