At a Glance
- Tasks: Support and improve business applications, troubleshoot issues, and assist with system updates.
- Company: Join a growing manufacturing business with a vibrant team culture.
- Benefits: Gain hands-on experience and develop your career in tech with no prior experience needed.
- Other info: Onsite role with a supportive environment and opportunities for growth.
- Why this job: Kickstart your career in business applications and make a real impact on core processes.
- Qualifications: Degree or HND in relevant fields or self-taught SQL and programming skills.
The predicted salary is between 22050 - 26950 £ per year.
Allstaff Professional Services Division are delighted to bring to the market the role of Junior Support Analyst - Business Applications.
This is a permanent role based in Inchinnan, Renfrewshire.
Please note, this is a fully onsite role.
There is no remote or work-from-home element.
Hours of work: 9.00am-5.30pm Monday to Thursday, with a 4.00pm finish on Friday.
Our client is a growing manufacturing business with an exciting opportunity for a motivated and technically minded Junior Business Analyst / Support Analyst to join their Business Applications Team.
This is a great opportunity for someone looking to build a career in business applications, systems support, business analysis and software development.
You will gain hands-on experience supporting the systems and technology that underpin core business processes across the organisation.
No prior professional experience is required for this role, and it will suit candidates with: A degree or HND in Computer Science, Information Systems, Business Information Technology or a related field; or Self-taught/bootcamp SQL and programming skills backed by personal projects, coursework or an internship.
Your fundamentals, curiosity and ability to learn are of greater importance than years of experience.
Role Overview
The role of the Junior Business Analyst / Support Analyst will support and help improve the systems that run core business processes (ERP, reporting and related tools).
This is an entry-level role for someone with a solid technical foundation who wants to build a career in enterprise application support, business analysis and systems development.
You'll work closely with the Systems Manager and key users, gaining hands-on exposure to real production systems, data and business processes across the organisation.
Key Responsibilities
- Provide first and second-line support to colleagues experiencing issues with business applications, investigating problems and resolving them where possible.
- Create and maintain SQL queries to identify data issues, respond to reporting needs and support accurate data validation.
- Support smaller development and system configuration activities, working alongside and receiving guidance from senior team members.
- Produce and maintain clear documentation covering business processes, system configurations and support procedures.
- Work with key stakeholders to understand and define requirements for system improvements, updates and fixes.
- Carry out testing of system updates, patches and new functionality before they are released.
- Identify when more complex technical issues require escalation and monitor progress through to resolution.
- Assist with data cleansing, migration and reporting activities when required.
- Develop a strong understanding of the organisation’s core business applications, processes and underlying data structures.
Desirable Requirements
- Exposure to MS SQL Server Reporting Services (SSRS) or similar reporting tools.
- Familiarity with ERP or other core business systems (e. g. Epicor, SAP, Dynamics, Sage).
- Basic understanding of relational database design.
- Any exposure to ticketing/helpdesk systems.
Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer.
By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using AI & software solution providers and back-office support.
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Junior Support Analyst – Business Applications in Inchinnan employer: Allstaff Team
Allstaff Team in Thornliebank offers a supportive work environment where employees can thrive and develop their skills in assembly operations. With flexible working hours and the potential for permanent employment after just 10 weeks, this role provides an excellent opportunity for growth and stability. The company values teamwork and encourages a culture of collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Support Analyst – Business Applications in Inchinnan
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Allstaff Team values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Allstaff Team might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Allstaff Team!
✨Direct Apply to Allstaff Team
Let's not forget to apply directly through the Allstaff Team website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior Support Analyst – Business Applications in Inchinnan
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Allstaff Team.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Allstaff Team. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Allstaff Team
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
