Hybrid Service Helpdesk Coordinator - Customer Focused in Blantyre

Hybrid Service Helpdesk Coordinator - Customer Focused in Blantyre

Blantyre Full-Time 25000 - 32000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Log service requests and coordinate with customers and engineers to resolve issues.
  • Company: Join a busy service team at Allstaff near Blantyre.
  • Benefits: Full-time hours with hybrid work option after probation.
  • Other info: Dynamic environment with opportunities for growth and development.
  • Why this job: Be the go-to person for customer support and make a real difference.
  • Qualifications: 12 months in a similar role with strong communication and IT skills.

The predicted salary is between 25000 - 32000 £ per year.

Allstaff is seeking a Service Helpdesk Coordinator to join our busy service team near Blantyre.

The role is full-time with hours 7:30am–4:30pm, 40 hours per week, with a hybrid option after probation.

Responsibilities include logging service requests, updating portals, and coordinating with customers and engineers to resolve issues efficiently.

A minimum of 12 months in a similar role is required, with strong communication and IT skills.

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Hybrid Service Helpdesk Coordinator - Customer Focused in Blantyre employer: Allstaff Team

Allstaff Team in Thornliebank offers a supportive work environment where employees can thrive and develop their skills in assembly operations. With flexible working hours and the potential for permanent employment after just 10 weeks, this role provides an excellent opportunity for growth and stability. The company values teamwork and encourages a culture of collaboration, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Allstaff Team Recruitment Team

We think you need these skills to ace Hybrid Service Helpdesk Coordinator - Customer Focused in Blantyre

Customer Service Skills
Communication Skills
IT Skills
Service Request Logging
Portal Management
Issue Resolution
Coordination Skills