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- Tasks: Maintain and repair earthmoving equipment while building customer relationships.
- Company: Join a reputable manufacturer of construction equipment with national and international reach.
- Benefits: Enjoy a competitive salary, pension scheme, private healthcare, and training opportunities.
- Why this job: Be part of a growing company where your skills make a real impact in the field.
- Qualifications: Mechanical and electrical engineering experience, NVQ Level 3, and a full clean driving license required.
- Other info: This is a full-time, permanent position based in Bathgate.
We have an exciting opportunity for a Field Service Engineer based in Bathgate, for one of our clients on a full-time permanent basis. Our client are a large, growing and reputable manufacturer and supplier of construction equipment on a national and international scale. Responsibilities of the Field Service Engineer Carry out maintenance and repair work on earthmoving equipment. Carry out, servicing, inspection and repair of earthmoving machinery. Diagnostic work and fault finding. Develop relationships with customers. Participate in the early stages with the effective processing of warranty claims. Investigate specific customer problems on a project-by-project basis, providing technical reports. Escalate actions in relation to broken or damaged company equipment. Requirements for a successful Field Service Engineer Mechanical and electrical engineering experience. Heavy Plant or agriculture experience. NVQ Level 3 in a related industry. Full clean driving licence. Strong IT skills with the ability to run diagnostic repairs. What our Client offers Competitive salary Pension scheme Private healthcare Training and development Summary of the
Field Service Engineer employer: Allstaff Recruitment
Contact Detail:
Allstaff Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific types of earthmoving equipment that the company uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with diagnostic work and fault finding. Be prepared to discuss specific examples where you successfully identified and resolved issues with machinery.
✨Tip Number 3
Since building relationships with customers is key, think of ways you can showcase your interpersonal skills. Prepare anecdotes that illustrate how you've effectively communicated with clients in past roles.
✨Tip Number 4
Make sure to emphasize your IT skills, especially if you have experience with diagnostic software. Being able to run repairs using technology is a significant asset for this position.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Understand the responsibilities and requirements, such as mechanical and electrical engineering experience, and tailor your application to highlight relevant skills.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with earthmoving equipment and any previous roles in heavy plant or agriculture. Mention specific projects or tasks that demonstrate your diagnostic and repair skills.
Showcase Your IT Skills: Since strong IT skills are required, provide examples of how you have used technology in your previous roles, especially in running diagnostic repairs. This will help illustrate your capability in this area.
Personalize Your Cover Letter: Write a personalized cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work for this reputable manufacturer and how you can contribute to their success.
How to prepare for a job interview at Allstaff Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your mechanical and electrical engineering experience in detail. Highlight specific projects or tasks where you successfully diagnosed and repaired earthmoving equipment, as this will demonstrate your hands-on expertise.
✨Demonstrate Customer Relationship Skills
Since developing relationships with customers is key, think of examples where you've effectively communicated with clients or resolved their issues. This will show that you can not only fix machines but also build rapport with customers.
✨Prepare for Diagnostic Scenarios
Expect to be asked about your approach to fault finding and diagnostic work. Prepare to walk through a specific example of a challenging repair you handled, detailing the steps you took to identify and resolve the issue.
✨Understand Warranty Processes
Familiarize yourself with warranty claims processing, as this is part of the role. Be ready to discuss how you would handle warranty-related issues and provide technical reports, showcasing your attention to detail and problem-solving skills.
