International Business Manager in London

Overview

Allspring Global Investments are hiring an International Business Manager supporting the International Client Group.

The role requires an experienced professional with 7+ years’ experience who can operate independently, lead cross-functional initiatives, produce senior-level management insight, strengthen governance and help drive strategic execution across the international business.

This is a high-exposure role for someone with the judgement, capability and ambition to become a future senior leader.

We currently operate in a hybrid working model, whereby you will be required to work in-office 4 days per week.

Location(s): London, UK

Line Management

The role will report into the Head of International Client Relations, Distribution Operations & Governance, but will work closely with the Head of International Client Group and other members of the ICG management team.

Responsibilities

• 1. Business Management and Strategic Execution
• Act as a business management partner to senior leaders across the International Client Group, helping translate strategic priorities into clear plans, actions, reporting and measurable outcomes.
• Own and maintain the International Client Group operating rhythm, including business reviews, KPI tracking, leadership meeting preparation, action follow-up and progress reporting.
• Lead the development, tracking and monitoring of business plans, KPIs and strategic initiatives, ensuring alignment with the group’s growth, retention, client experience and client defence priorities.
• Build a deep understanding of the international client book, pipeline, revenue drivers, retention risks, client segmentation and cross-sell opportunities.
• Provide insight and challenge to senior stakeholders by analysing activity, pipeline progression, retention trends, client engagement and business performance.
• Identify process gaps, inefficiencies and opportunities to improve the way the International Client Group operates across regions, teams and functions.
• 2. Management Information, Reporting and Insight
• Design, produce and continuously improve senior management dashboards, business performance packs and reporting frameworks for the International Client Group.
• Prepare high-quality reporting for senior leadership, quarterly business reviews, management committees, executive committees and relevant governance forums.
• Translate complex business, client and activity data into clear, concise insight for decision-making.
• Develop simplified reporting extracts and communication materials for wider team use, ensuring that key priorities, performance messages and actions are clearly understood.
• Work with CRM, pipeline, financial and client data to track progress against business objectives, client activity, cross-sell opportunities and relationship risks.
• Improve data quality, reporting consistency and management information standards across the team.
• 3. Board and Committee Reporting
• Coordinate and prepare submissions for relevant UK, Luxembourg, APAC and international forums, ensuring materials are accurate, timely and appropriately tailored for senior audiences.
• Own the coordination of International Client Group input into board, management committee and executive committee materials.
• Ensure consistency of messaging, data and narrative across board reports, QBR materials and senior stakeholder updates.
• Track actions arising from forums and ensure appropriate follow-up with stakeholders across the business.
• 4. Client Oversight, Client Audit and Client Defence
• Own and drive the ongoing client audit process, including planning, documentation, stakeholder coordination, follow-up actions and reporting of themes and outcomes.
• Coordinate client feedback, client risk indicators and service observations to identify improvement opportunities and relationship priorities.
• Support senior leaders in preparing for significant client reviews, strategic relationship discussions and retention planning.
• Develop reporting that highlights client risks, emerging themes, relationship trends and opportunities to improve client experience.
• 5. Cross-Functional Project Leadership
• Lead strategic and operational projects aligned to the International Client Group business plan.
• Establish project plans, milestones, ownership, risks, dependencies and reporting for key initiatives.
• Ensure projects are delivered with appropriate pace, accountability and stakeholder engagement.
• Escalate risks and blockers clearly, while proactively proposing solutions.
• Build an effective interface with the global project management office to ensure alignment of all activities alongside transfer of learnings and best practices.
• 6. Senior Stakeholder and Leadership Support
• Prepare senior-level presentations, briefing notes, meeting materials and decision papers for internal and external audiences.
• Support senior leaders with prioritisation, meeting preparation, follow-up, communication, stakeholder coordination and strategic project execution.
• Act as a trusted point of coordination across the International Client Group, helping ensure that priorities are visible, actions are tracked and deliverables are completed.
• Manage sensitive and confidential materials with discretion, judgement and professionalism.
• Build strong relationships with senior stakeholders across geographies and functions.
• 7. CRM, Client Data and Distribution Operations
• Use CRM and related data platforms to extract, analyse and interpret client activity, pipeline, opportunities, relationship coverage and business development metrics.
• Partner with distribution enablement, marketing and distribution to improve the quality, consistency and usefulness of CRM data across the International Client Group.
• Partner with stakeholders to ensure client activity, pipeline updates, cross-sell opportunities and client risk information are captured accurately.
• Develop reporting that helps senior leaders understand client coverage, engagement quality, sales activity, retention risks and growth opportunities.
• Support the development of more disciplined client knowledge, segmentation and opportunity identification processes.

Qualifications

• 7+ years’ experience in asset management, investment management, distribution, client relations, business management, strategy, project management, consultant relations, sales management or a related function.
• Proven experience working with senior stakeholders and preparing materials for executive, board, committee or senior management audiences.
• Strong understanding of asset management distribution, client servicing, pipeline management and the operating model supporting international client teams.
• Demonstrated ability to lead projects, coordinate cross-functional teams and deliver change through influence rather than direct authority.
• Experience producing management information, dashboards, business reviews, KPIs and strategic reporting.
• Experience working with CRM systems (ideally Sales Force) and client / pipeline data.
• Strong analytical skills, with the ability to interpret data and convert it into clear business insight.
• Excellent Power Point and Excel, Copilot capability, with the ability to create polished, accurate and senior-ready materials.
• High level of discretion and judgement when working with confidential or sensitive information.
• Comfortable operating in a fast-moving, international environment across multiple regions and stakeholders.

Compensation

• #LI-AM1
• #LI-Hybrid
• Disclosure

We are an Equal Opportunity/Affirmative Action Employer.

We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status