At a Glance
- Tasks: Support business operations by analysing data and ensuring smooth internal systems.
- Company: Join Allsop, a leader in cloud-based business technology solutions.
- Benefits: Gain hands-on experience, mentorship, and opportunities for professional growth.
- Other info: Perfect for recent graduates or students seeking a dynamic, collaborative environment.
- Why this job: Make a real impact on business efficiency while developing your skills.
- Qualifications: No formal experience needed; just a passion for learning and problem-solving.
The predicted salary is between 28000 - 35000 £ per year.
Bring curiosity, precision, and a problem-solving mindset to the heart of business operations. As an Operations Analyst, your behind-the-scenes work keeps systems running, data flowing, and questions answered, supporting smoother operations and smarter decisions that make working lives better.
We are Allsop, a leading provider of cloud-based business technology solutions for over 20 years. Our mission is simple yet powerful: making working lives better. We achieve this by delivering innovative web and mobile solutions that break through technology barriers and support the real needs of our clients worldwide.
Our core values guide everything we do:
- Innovative: We pioneer creative solutions to constantly improve our products, processes, and services.
- Helpful: We go the extra mile for clients, colleagues, and partners.
- Accountable: We take ownership to deliver high-quality results.
- Respectful: We act with empathy, professionalism, and integrity.
- Passionate: We bring energy and dedication to every challenge we take on.
Backed by our guiding principles, delivering excellence for others, leading in technology to the point of disruption, and always staying agile, we empower clients across sectors such as food and beverage, wholesale distribution, specialist retail, veterinary, e-commerce, and construction-related services. Our intelligent, scalable ordering and pricing tools help organisations achieve precision, agility, and insight in fast-moving, high-demand environments. Our culture is innovative, collaborative, and energetic. Every line of code contributes to smarter products and platforms, smoother operations, and more effective businesses.
As an Operations Analyst, you’ll help ensure the smooth running of internal systems, support Product Development teams by helping deploy, monitor, and investigate issues with our solutions and liaise with Clients to ensure we are delivering value to their businesses. Your work will contribute to our mission of making working lives better by enabling efficient processes and informed decisions.
You will be part of a collaborative team that supports multiple business functions. Ideal for those early in their career or on a student placement, this role offers hands-on experience, learning opportunities, and the chance to see how technology and data power great service. The role also includes support or mentoring from more experienced team members.
Key Responsibilities
- Support the development and ongoing maintenance of internal business tools and solutions.
- Assist with the maintenance and improvement of the internal case management system.
- Assist with managing user access controls and supporting compliance-related activities across internal systems and tools.
- Help Client Success Representatives resolve issues by conducting technical triage, data investigation, or coordination with developers.
- Investigate and analyse data to support the resolution of customer queries.
- Work closely with project teams to support the design, testing, and rollout of new features and processes.
- Document findings, solutions, and process improvements for knowledge sharing.
- Contribute to cross-functional collaboration by sharing updates and raising operational insights.
- Act as an initial point of triage for incoming client support tickets, ensuring issues are logged accurately, categorised correctly, and prioritised in line with agreed processes.
- Take accountability for acknowledging client queries and providing clear, timely updates during investigation and resolution stages, escalating appropriately where required.
- Coordinate with Client Success Representatives, Operations, and Product Development teams to ensure client impacts are understood and communicated clearly.
- Maintain high-quality written communication in all client-facing updates, ensuring responses are professional, accurate, and aligned with internal service standards.
Technologies & Tools
You will have some familiarity with or be willing to learn:
- Systems & Platforms: Case management systems - Autotask, Microsoft Excel, Azure DevOps, Microsoft Azure, Azure Cosmos, Azure Storage Accounts, Azure SQL Databases.
- Languages & Tools: SQL and Azure Fabric.
- Technical Skills: Ability to read and understand existing codebases to support troubleshooting, analysis, and collaboration with development teams.
- Collaboration & Documentation: Microsoft Teams, SharePoint, Slab.
Behavioural Competencies
- Eager to learn and contribute to team success.
- Analytical thinker with a methodical approach to problem-solving.
- Communicates clearly and asks thoughtful questions.
- Takes initiative and shows curiosity in technical and business areas.
- Works well with others and contributes positively to team culture.
- Manages tasks reliably and follows through on commitments.
- Adaptable and open to receiving feedback.
Experience
- No formal experience required, but some exposure to operations, IT, or business analysis is desirable.
- Suitable for recent graduates, apprentices or students on a placement year.
- Enthusiasm to develop technical and analytical skills.
- Comfortable working collaboratively in an agile environment.
Operations Analyst in Belfast employer: Allsop
At Allsop, we pride ourselves on being an exceptional employer, fostering a culture of innovation and collaboration that empowers our employees to thrive. As an Operations Analyst, you will benefit from hands-on experience, mentorship from seasoned professionals, and the opportunity to contribute to meaningful projects that enhance working lives. Our commitment to employee growth, coupled with a dynamic work environment in the heart of technology solutions, makes Allsop a fantastic place to launch your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Analyst in Belfast
✨Leverage University Resources
As you're hunting for a business intelligence internship, don't forget about your university career services. They often have connections with companies like Allsop and might even host networking events specifically tailored for internships. Get involved and make the most of those resources!
✨Join Industry-Specific Groups
Get active in business intelligence discussion groups on platforms like LinkedIn or even Reddit. Engaging with these communities can help you discover hidden internship opportunities that might not be widely advertised. Plus, you might find valuable advice from industry experts!
✨Showcase Relevant Projects
Start building a portfolio that highlights any academic projects or personal initiatives related to data analysis, dashboards, or any BI tools you’ve used. This can make you stand out when you apply to internships at companies like Allsop, showcasing what you can do beyond just your CV.
✨Attend Local Meetups and Workshops
Look for local meetups or workshops focused on data analytics or business intelligence. These events are goldmines for networking and often lead to internship opportunities. Plus, you'll gain practical insights that will come in handy during your internship at Allsop!
We think you need these skills to ace Operations Analyst in Belfast
Some tips for your application 🫡
Showcase Those Analytical Skills:Make sure to highlight your ability to analyse data, extract insights, and interpret trends. This is super important for a business intelligence role, so including relevant coursework or projects in your CV can give us a solid sense of your analytical chops.
Include Relevant Tools and Technologies:Familiarity with BI tools like Tableau, Power BI, or even Excel is key in this field. Be sure to mention any experience you have with these tools in your CV or cover letter, as it shows we’re not just looking for a theory-obsessed intern, but someone ready to dive into practical application.
Express Your Motivation to Learn:In your cover letter, emphasise your eagerness to learn and grow within the company. As an intern, we’re keen on candidates who are not only passionate about data but are also excited to develop their skills while contributing to Allsop.
Tailor Your Applications to Allsop:Don’t forget to customise your application specifically for Allsop! Research what makes us tick, and mention how you think you can add value to our team in the business intelligence space. A generic application is a missed opportunity!
How to prepare for a job interview at Allsop
✨Emphasise Your Analytic Skills
In the world of business intelligence, showcasing your analytical skills is crucial. When prepping for your interview at Allsop, think about real examples where you’ve used data to solve a problem or make a decision. Don’t just talk about the theory; make it personal and practical – it resonates more!
✨Familiarise Yourself with BI Tools
Many BI roles rely heavily on tools like Tableau, Power BI, or SQL. Before your interview, dive into any experience you have with these tools and maybe even do a quick refresher if you’ve not used them in a while. Being able to demonstrate your hands-on capability could really set you apart from other candidates!
✨Express Your Eagerness to Learn
Since this is an internship, interviewers at Allsop are likely looking for your willingness to learn and adapt. Be prepared to discuss what specifically you hope to gain from this experience in business intelligence. Highlighting your enthusiasm and curiosity can really make a difference!
✨Prepare for Scenario Questions
Expect scenario-based questions where you might have to walk through how you would analyse a dataset or handle a business problem. Practise these types of questions ahead of time, and try solving sample cases to strengthen your thinking process. It’ll help you think on your feet during the actual interview!
