Patient Flow Nurse in Wrexham

Key Responsibilities

• Patient Admissions and Discharge Take the lead in ensuring safe and timely admission and discharge of patients, actively identifying and addressing any delays in the discharge process.
• Communication and

Advocacy: Act as an advocate for patients, carers, and relatives to enhance their admission and discharge experience.

Facilitate sensitive discussions regarding admission and discharge plans, addressing any disagreements and ensuring all parties are informed and aligned Multidisciplinary Collaboration Chair multidisciplinary admission and discharge meetings, ensuring that all relevant stakeholders are engaged in the discharge planning process.

• Patient-Centred admission and discharge planning Collaborate with the clinical staff to develop and implement realistic and up-to-date admission and discharge plans that are centred around the individual needs of each patient.

Monitor and amend plans as necessary to minimise potential delays.

• Triage and Admissions Support Record Keeping Maintain concise and up-to-date records of admission and discharge plans and patient interactions using relevant, paper and electronic systems.
• Education and Support Provide guidance and education to ward staff regarding current legislation, admission and discharge planning best practices, and adherence to NICE guidelines.
• Data Collection and Audits Participate in the collection and presentation of data related to patient admission and discharge and support the development and maintenance of discharge documentation.

Qualifications and Experience

• Registered Nurse.
• Significant clinical experience.
• Strong understanding of discharge planning processes and familiarity with relevant legislation and guidelines.
• Excellent communication and interpersonal skills, with the ability to navigate sensitive conversations and advocate effectively for patients.
• Demonstrated ability to work autonomously and manage competing priorities in a fast-paced environment.
• Proficient in using electronic health record systems for documentation and information sharing.
• Core Competencies
• Flexibility and adaptability to meet the varying needs of patients and their families.
• Strong problem-solving skills to address delays and challenges in discharge processes.
• Ability to work collaboratively across professional boundaries, fostering positive relationships with community sector workers and multidisciplinary teams.
• Commitment to patient-centred care and improving the discharge experience for all patients.
• General Requirements All Staff

This post is subject to the Terms and Conditions of employment of the Hospice as specified in the Staff Handbook

Competence

You are responsible for limiting your actions to those that you feel competent to undertake.

If you have any doubts about your competence during the course of your duties, you should immediately speak to your line manager / supervisor.

Risk Management

It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions.

This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

It is a requirement that you adhere to Nightingale House Hospice Policies, Procedures, Protocols and guidelines always.

Health and Safety Requirements of the Hospice

All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and to report any hazardous situations or defective equipment.

Data Protection and Confidentiality

The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy.

Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy.

This duty of confidence continues after the post holder leaves the organisation.

Records Management

As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer.

The post holder should consult the IG Lead if they have any doubt as to the correct management of records with which they work.

Flexibility Statement

The content of this Job Description represents an outline of the post only and is therefore not a final list of duties and responsibilities.

The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

The post is subject to an enhanced disclosure check with the Disclosure and Barring Service (DBS)

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