At a Glance
- Tasks: Assist customers with vehicle services and repairs while ensuring excellent communication.
- Company: Reputable dealership in Worthing, West Sussex with a supportive management structure.
- Benefits: Competitive salary up to £32,000, bonus potential, 25 days holiday, and private healthcare.
- Other info: Comprehensive training and future development opportunities available.
- Why this job: Join a well-established dealer group and grow your career in the automotive industry.
- Qualifications: 12 months experience as a Service Advisor and a full UK driving licence.
The predicted salary is between 32400 - 39600 £ per year.
We are recruiting on behalf of our client for the position of Service Advisor at their reputable dealership in Worthing, West Sussex.
This is an excellent opportunity for experienced motor trade professionals seeking a rewarding career with a well-established dealer group.
- Basic salary up to £32,000 depending on experience
- Highly competitive bonus structure with an OTE circa £40,000
- Minimum of 25 days’ holiday, pro-rata
- Discounted private healthcare scheme and cash plan
- Range of discounts on services
- Supportive management structure
- Full systems and process training
- Company pension scheme
- Future development opportunities within the group
Duties of a Service Advisor
- Liaise with customers regarding outstanding work and follow up on service plans
- Log appointments, reservations, and MOTs accurately into the dealership database
- Capture customer email addresses and assist in expanding the customer database
- Deliver excellent customer service, advising on vehicle repairs and services
- Obtain payments for work and repairs efficiently as a Service Advisor
- Maintain communication with customers throughout the service process
- Complete detailed job cards
- Coordinate with sales teams to promote new and used vehicle sales
- Manage courtesy cars and ensure proper allocation
- Handle customer complaints promptly and professionally
Requirements of a Service Advisor
- Approximately 12 months’ experience within an automotive Service Advisor role
- Full UK driving licence
- Good attitude towards work at all times
- Strong organisational skills
- Ideally, experience with Power DMS and RTC software
- Knowledge of vehicles and common issues
This role offers a fantastic chance to progress within a reputable dealership, with comprehensive training and ongoing support.
The ideal individual will be enthusiastic, well-organised, and committed to delivering high standards of customer service.
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Service Advisor in Worthing employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
