At a Glance
- Tasks: Lead a passionate team to support individuals in overcoming employment barriers and improving wellbeing.
- Company: Join Kent Community Health NHS Foundation Trust, rated 'Outstanding' by CQC.
- Benefits: Flexible working, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and community impact.
- Why this job: Make a real difference in people's lives while shaping an innovative service.
- Qualifications: Experience in leadership and a passion for improving health and employment support.
The predicted salary is between 36827 - 45011 £ per year.
This is a unique opportunity to help shape and lead an exciting new service that is transforming the way health and employment support are delivered across Kent and Medway. WorkWell brings together health, wellbeing, employment and community services to help people with physical and mental health conditions move towards, remain in, or return to work.
As the WorkWell Operational Lead, you will play a pivotal role in turning this vision into reality. You will lead a passionate team of WorkWell Coaches, ensuring participants receive high-quality, person-centred support that delivers meaningful and lasting outcomes. This is an opportunity to influence service development from the outset, build strong partnerships across the health and employment system and create a culture of excellence, innovation and continuous improvement.
If you are an experienced leader who is passionate about improving lives, developing people and delivering impactful services, this role offers the chance to make a real difference while helping establish a flagship programme with significant potential for growth and innovation.
You will be responsible for the day-to-day leadership, performance and quality oversight of the service. Working closely with key stakeholders, you will ensure the service provides person-centred support that helps people overcome barriers to employment and improve their wellbeing. You will lead, supervise and support a team of Coaches, overseeing caseloads, service performance, safeguarding, quality assurance and continuous improvement.
As the first point of escalation for complex cases, risks and operational issues, you will help ensure participants receive timely, appropriate support while maintaining high standards of practice and governance. The role requires strong partnership working across healthcare providers, employers, local authorities, Jobcentre Plus, voluntary and community sector organisations.
Using data, performance insights and participant feedback, you will drive service improvement, support workforce development through coaching and reflective practice, and contribute to reporting, evaluation and mobilisation activities. You may also hold a small caseload to support service resilience, quality assurance and continuity.
Additional Working Pattern: Evening and weekend work may be required.
Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes.
Rated ‘Outstanding’ by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent. We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds.
We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme. We know life outside work matters. As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application.
We are committed to supporting candidates with disabilities into employment. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
WorkWell Operational Lead | Kent Community Health NHS Foundation Trust employer: Allscreens Nationwide Ltd
Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.
StudySmarter Expert Advice🤫
We think this is how you could land WorkWell Operational Lead | Kent Community Health NHS Foundation Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace WorkWell Operational Lead | Kent Community Health NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
