At a Glance
- Tasks: Coordinate vehicle movements and manage repairs while delivering top-notch customer service.
- Company: Join a rapidly growing organisation in the fleet and vehicle management sector.
- Benefits: Enjoy competitive salary, ongoing training, and long-term career progression.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team making a real impact in vehicle management.
- Qualifications: Previous admin experience and strong organisational skills are essential.
The predicted salary is between 22050 - 26950 £ per year.
We are currently recruiting on behalf of a successful and rapidly growing organisation within the fleet and vehicle management sector.
This is an excellent opportunity for an organised and customer-focused Administrator to join a busy operational team supporting major corporate clients.
The successful candidate will play a key role in ensuring vehicles are managed efficiently throughout the repair and remarketing process while delivering exceptional levels of customer service and administration support.
The Role
Working within a fast-paced environment, you will be responsible for coordinating vehicle movements, processing repairs, managing parts, and liaising with both customers and internal teams to ensure service level agreements are consistently achieved.
This role would suit an individual who is highly organised, proactive, and enjoys working within a collaborative team environment.
Key Responsibilities
- Monitor vehicle repairs and work in progress to ensure customer SLAs are met
- Manage off-site repair activity and liaise with dealerships and suppliers
- Produce pricing reports and process authorised works
- Handle customer enquiries and provide timely updates
- Coordinate with internal departments to ensure vehicles are processed efficiently
- Raise quotations and manage parts ordering, receipt and returns
- Monitor back-ordered parts and source alternative solutions where required
- Manage on-site vehicle key control
- Arrange vehicle collections and transportation movements
- Liaise with auction houses regarding vehicle documentation
- Monitor ageing vehicles and elevate issues as appropriate
- Track quality control failures and support their resolution
- Work closely with production teams regarding repair upgrades, downgrades and parts management
About You
- Previous administration experience within a busy office or operational environment
- Strong organisational and time management skills
- Excellent customer service and communication skills
- High levels of accuracy and attention to detail
- Ability to prioritise multiple tasks and meet deadlines
- Confident using Microsoft Office and internal systems
- A positive, adaptable and team-oriented approach
- Experience within automotive, fleet, logistics, service or repair environments would be advantageous, but is not essential
What's on Offer?
- Opportunity to join a growing and successful business
- Supportive and collaborative working environment
- Ongoing training and development opportunities
- Competitive salary and benefits package
- Long-term career progression prospects
Due to the volume of applications, only shortlisted candidates will be contacted.
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Office Administrator in Worcester employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
