At a Glance
- Tasks: Handle calls and requests for essential services at Worcestershire Royal Hospital.
- Company: Join ISS Facilities Services, a proud Disability Confident employer.
- Benefits: Earn £13.01 - £16.26 per hour with flexible part-time hours.
- Other info: Work in a dynamic environment with opportunities for growth.
- Why this job: Make a real difference in a vital service while gaining valuable experience.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 13 - 16 £ per hour.
We're searching for a part-time Helpdesk Operator to join the team at Worcestershire Royal Hospital. You'll play a crucial role in call handling ensuring that the soft service departments run efficiently, handling approximately 200 calls a day as you take requests for catering, security, housekeeping and portering services and distribute them to the appropriate teams.
- Answering internal calls within agreed KPI and SLA agreements
- Providing efficient, courteous, and helpful support to callers
- Operate internal bleep system
- Required to work public and bank holidays, should your shift fall on that day as our department operates 24/7, 365 days a year
Proud member of the Disability Confident employer scheme.
Helpdesk Operator in Worcester employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
