At a Glance
- Tasks: Support patients through their healthcare journey and coordinate appointments for faster diagnosis.
- Company: The Royal Wolverhampton NHS Trust, a leading NHS trust in the West Midlands.
- Benefits: Flexible working arrangements, supportive environment, and opportunities for professional development.
- Other info: Join a 'Good' rated organisation with a commitment to diversity and inclusion.
- Why this job: Make a real difference in patients' lives while working in a diverse and compassionate team.
- Qualifications: Experience in health or social care and strong communication skills.
The predicted salary is between 37035 - 45265 £ per year.
The Referral Support Care Navigator will form an integral part of the multidisciplinary team approach in caring for the physical, social and psychological needs of patients going through faster diagnosis referrals, vague systems and screening pathways where there is a suspected cancer.
Work as a Health/Social Care Assistant to assist with the coordination and management of patients undergoing diagnostic, screening fast track and treatment at The Royal Wolverhampton NHS Trust to support patients both on and off treatment.
- Provide information to patients related to first appointments, treatment/follow-up and signpost to appropriate healthcare providers within remit of role and guidance.
- Support the fast-track team to book appointments where service dictates.
- Provide telephone advice and triage where appropriate, working within defined protocols and guidelines.
- Document and communicate outcomes as per service specification.
Macmillan Cancer Support and Information Support Manager in developing and facilitating Health and Well Being Programmes. This will involve contributing and delivering education to patients and carers, including information around health promotion, disease prevention and supporting self-management of their rehabilitation or long-term condition. This could be across hospital sites and off site locations.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
- Ensure patients, family and carers are treated with dignity and respect and in keeping with the RWT approach and Macmillan values.
- Provide dedicated and knowledgeable support to patients receiving care and treatment at RWT.
- Book appointments and contribute to the delivery of the faster diagnosis target.
- Help patients and relatives overcome barriers to understanding when English is not their first language or where accessible information is required.
- Participation in the development of Well Being Sessions.
Referral Support Care Navigator | The Royal Wolverhampton NHS Trust employer: Allscreens Nationwide Ltd
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