At a Glance
- Tasks: Coordinate patient bookings and improve the patient journey in Radiology.
- Company: The Royal Wolverhampton NHS Trust, a leading healthcare provider.
- Benefits: Flexible working arrangements, supportive environment, and opportunities for career growth.
- Other info: Join a diverse team committed to compassionate care and innovation.
- Why this job: Make a real difference in healthcare while developing valuable administrative skills.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 23735 - 29009 £ per year.
Are you interested in a career in healthcare workflow management that allows you to make a real difference? Radiology is a thriving, innovative, integral service. As a patient flow co-ordinator, you will assist the clinical teams in the CT, MRI, US & Plain Film departments to improve the patient journey.
Our department is going through an exciting period of positive change, and we are committed to growing our workforce to meet the expanding demands of the service. Candidates should have significant experience in an administrative position and be able to demonstrate some service set-up involvement and proficiency.
The standard roster will be 37.5h per week and will require flexibility to work across both the Cannock CDC site and the New Cross Radiology department. Shifts may include earlies, lates and weekends.
It is important that your application meets the minimum requirements of the person specification, as the Trust will shortlist against these details. Please see the attached Job Description and Person Specification before making your application to ensure that your application demonstrates that you meet the minimum requirements.
You will be notified electronically whether your application was successful. Applications who are successful will be invited to interview using the email address provided within your application. Please check your email account regularly.
- To provide all administrative services involved in managing patient bookings for all specialty areas within Radiology.
- To co-ordinate inpatient, outpatient, cancer and urgent bookings for patients across all services in Radiology. This will involve liaising with referrers, wards, portering services, interpreting services, transport services and Allied Health Professionals.
- To manage incoming telephone communications and direct queries to the appropriate departments/staff. You will have an excellent telephone manner and you will be able to deal with calls from patients and referrers into the service in a friendly, prompt and professional way.
- To use a variety of computer-based systems including Web Portal, Soliton, PACS, PAS, ePMA, ICE (limited access to view only status for bloods and lab results) and Teletracking. Training will be provided.
- To perform a variety of other administrative duties required for co-ordinating patient flow through the department/service.
- To collate data and provide statistical analysis of throughput, capacity & demand.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.
Patient Flow Co-ordinator | The Royal Wolverhampton NHS Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Patient Flow Co-ordinator | The Royal Wolverhampton NHS Trust
✨Get Involved with Local Health Initiatives
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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We think you need these skills to ace Patient Flow Co-ordinator | The Royal Wolverhampton NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
