At a Glance
- Tasks: Lead integrated facilities management across 11 sites, ensuring safety and quality service delivery.
- Company: Join ISS, a world-leading workplace and facility management company with a people-first approach.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a commitment to inclusivity and diversity.
- Why this job: Make a real impact in a diverse environment while developing your leadership skills.
- Qualifications: Proven management experience in facilities management and strong stakeholder engagement skills.
The predicted salary is between 33750 - 41250 £ per year.
We are seeking a Facilities Manager to lead the delivery of integrated facilities management services across 11 sites in Wolverhampton and the surrounding areas. This role is responsible for ensuring safe, compliant, and high-quality service delivery across a government contract, while maintaining strong customer relationships and driving operational excellence.
We are looking for a proactive and experienced facilities management professional who can lead multidisciplinary teams, oversee service performance, and act as the key contract representative across the region. Regular travel between sites will be required, with a car or car allowance provided.
Key Responsibilities
- Lead the delivery of integrated facilities management services, including planned and reactive maintenance, engineering systems, cleaning, and soft services.
- Build and maintain strong relationships with customer stakeholders, acting as a visible and trusted partner across all sites.
- Manage and develop the contract management team, driving service improvements through audits, performance monitoring, and action planning.
- Ensure full compliance with Health & Safety legislation and promote a strong safety culture throughout the team.
- Maintain accurate documentation, including maintenance records, H&S files, and safe systems of work.
- Oversee recruitment, training, performance management, and development of operational teams.
- Manage budgets, financial targets, cost control measures, and service level agreements to ensure value for money.
- Act as the primary ISS representative across allocated sites, ensuring service delivery expectations are consistently achieved and supporting the implementation of the account development plan.
Professional and Personal Competencies/Qualifications
- Proven management experience within the public sector or a similar environment delivering integrated facilities management services.
- Strong leadership and organisational skills with the ability to set operational direction and manage multiple sites.
- Experience managing technical infrastructure, engineering services, and building assets.
- Experience overseeing soft FM services within workplace environments.
- Strong understanding of relevant legislation, compliance standards, and industry regulations.
- Effective stakeholder management skills, particularly during periods of operational change.
- Customer-focused approach with strong commercial awareness.
- Excellent communication and influencing skills, with the ability to engage at all organisational levels.
- Full UK driving licence and willingness to travel regularly across the regional portfolio.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com.
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