Mortuary Assistant | Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

The Mortuary Assistant will provide essential support to the Mortuary team in the receipt, storage, and care of deceased patients. The post holder will assist with the preparation of deceased patients for viewing, and release to funeral directors, ensuring that all procedures are carried out with dignity, compassion, and in accordance with Mortuary and Trust policies, adhering to infection control standards. The role requires a sensitive, professional approach at all times, acknowledging the emotional nature of the environment.

Duties and Responsibilities

• Receive and correctly identify deceased patients arriving at the mortuary from both the hospital and external sources, ensuring all documentation is accurate and complete.
• Maintain the correct storage of deceased patients in refrigerated units, always ensuring dignity and security.
• Prepare deceased patients for viewing by next of kin, ensuring presentation is sensitive, respectful, and meets agreed standards.
• Coordinate the release of deceased patients to funeral directors and other authorised parties, completing all required documentation.
• Maintain a clean, safe, and tidy working environment throughout the mortuary, including decontamination of equipment and surfaces following use.
• Assist with the dispatch of histological and toxicological specimens in accordance with Trust and legal requirements.
• Support the Bereavement office team in times of short staffing.

Planning and Organisational Duties

• Carry out daily work priorities within the mortuary in liaison with the Mortuary Manager and deputy manager.
• Ensure mortuary equipment (refrigerators, body trolleys, etc.) is checked, cleaned, and reported as defective where necessary.
• Assist in maintaining accurate mortuary records, registers, and databases in compliance with the Human Tissue Act 2004 and Trust policy.
• Participate in the on-call and weekend rota to provide out-of-hours cover for the receipt of deceased patients.

Communications and Key Working Relationships

• Liaise sensitively with bereaved relatives, treating all individuals with empathy, courtesy, and professionalism.
• Work closely with ward staff, Bereavement Office, Coroner's Officers, and Police to ensure effective and timely communication regarding deceased patients.
• Liaise with funeral directors to facilitate the respectful and timely release of deceased patients.
• Attend team meetings and relevant training as required.

Responsibility for Finance

• Responsible for the recording and safe keeping of any patient valuables.
• The post holder has no direct budgetary responsibility.
• The post holder is expected to make effective use of Trust resources, avoiding wastage of consumables and equipment, and to report any concerns regarding expenditure to the Mortuary Manager.

Responsibility for Human Resources

• The post holder has no direct line management responsibilities.
• The post holder is expected to support the induction and orientation of new members of staff or students as directed by the Mortuary Manager, acting as a positive role model within the department.

Responsibility for Health & Safety

• Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions.
• This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.

Responsibility for Teaching

• The post holder may be required to support the practical training in the use of mortuary equipment under the direction of the Mortuary Manager or Senior APT or attend training events relevant to the service.

Work Circumstances & on-call

• The post holder will work within the mortuary environment, which involves exposure to deceased patients and hazardous substances.
• The role includes participation in an out-of-hours on-call rota (evenings, weekends, and bank holidays) to ensure 24-hour provision for the receipt of deceased patients.
• Appropriate PPE will be always provided.
• The post holder must be physically capable of assisting with the manual handling of deceased patients of varying size and condition.

Standard Duties & Responsibilities

• The Trust operates a No Smoking Policy.
• All staff employed within Clinical Environments and have contact with children, vulnerable adults; service users and their families must familiarise themselves, be aware of their responsibilities and adhere to Local Safeguarding Children’s Board, Local Safeguarding Adult Board and WWL Procedures for Safeguarding and Protecting Children.
• In accordance with Part 7 of the Immigration Act 2016, employees who are required to interact regularly with the public, both face to face, and by telephone, are required to be able to speak English to an appropriate standard relevant to their role.
• Compliance with the General Data Protection Regulations 2016, Data Protection Act 2018 and Information Governance Principles.
• Compliance with the Health & Social Care Act 2008 – Code of Practice on the Prevention and Control of Infections and related guidance.
• All applicants to any post within the Trust are required to declare any involvement either directly or indirectly with any firm, company, relevant person or organisation which has any interest with the Trust.
• Compliance with Trust Policies and Procedures including the Code of Conduct.
• Compliance with Standing Financial Instructions (SFIs).
• Responsibility for all records (including patient health, financial, personal and administrative) that they gather or use as part of their work within the trust.
• Any other duties appropriate to the grade.

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