HR & OD Support Assistant (Front Door Team) in Wigan

Priority Candidates will be considered in the first instance.

• 1 position x 37 hours per week
• 1 position x 22.2 hours per week (working full days Wednesday, Thursday & Friday)

We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role: As HR&OD Support Assistant (Front Door), you’ll be at the heart of delivering a responsive and customer-focused HR and Organisational Development service. Acting as a first point of contact for employees, managers, schools and external partners, you’ll provide high-quality administrative support across a wide range of HR&OD activities. You’ll coordinate meetings, events and training, maintain systems and records, manage enquiries and support key workforce initiatives. Working closely with colleagues across HR, OD, schools and corporate services, you’ll help ensure an excellent customer experience while contributing to continuous service improvement.

About you: You’ll be an organised and proactive individual who enjoys working in a fast-paced environment and providing excellent customer service. With strong communication and interpersonal skills, you’ll be confident managing enquiries, prioritising competing tasks and building positive relationships with a range of stakeholders. You’ll have good digital skills, an eye for detail and the ability to handle sensitive information with professionalism and discretion. You’ll be keen to learn and do things differently, embrace new challenges and contribute to improving the way we do things.

About us: You’ll join a forward-thinking HR & OD service at an exciting point of transformation, helping shape a modern, people-centred offer that supports our workforce and communities to flourish. At Team Wigan, we're committed to creating a positive employee experience, embracing innovation and continuously improving how we work. This is a great opportunity to build a rewarding career while making a meaningful contribution to the organisation and our communities.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

The contractual hours for this post will be worked across a range of locations to meet the needs of the role and the service. Work will be carried out across Council buildings and/or community venues across the borough. It is our priority to ensure that the role is fulfilled effectively and while there is some flexibility to work from home when service delivery allows, the expectation is that staff will attend the workplace for a minimum of two days per week. However, depending on service requirements, you may be required to work your full contractual hours on site at Council buildings and/or community venues.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor.

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures.

For an informal discussion about this role please contact Emily Brocklebank at E.Brocklebank@wigan.gov.uk or Sophie Lingard at s.lingard@wigan.gov.uk. Interview date: To Be Confirmed.