Fundamentals of Care Improvement and Practice Facilitator in Wigan

An exciting opportunity has arisen to work alongside the Fundamentals of Care Lead Nurse/AHP/Midwife. You will play a key role in supporting the delivery of the Trust's Fundamentals of Care Strategy and the development of the new Fundamentals of Care Academy. This rewarding role will provide visible practice-based support across our clinical, community and outpatient services, helping teams to deliver safe, effective, compassionate and person-centred care.

You will support quality improvement initiatives, education, coaching, audit, assurance and the use of data to drive sustainable improvements in care standards and patient outcomes. We are looking for an enthusiastic and motivated individual with excellent communication and relationship-building skills, who can influence, inspire and support teams to embed best practice and reduce avoidable harm.

This is an excellent opportunity to develop your leadership, education and quality improvement expertise whilst contributing to Trust-wide improvements in harm-free care, patient experience and service excellence.

The post holder will support the Fundamentals of Care Lead Nurse/AHP/Midwife, Quality and Safety Lead and Corporate Director of Nursing to deliver and embed the Trust-wide Fundamentals of Care Strategy and Fundamentals of Care Academy. The Fundamentals of Care Improvement & Practice Facilitator will provide visible practice-based support, education, coaching and quality improvement facilitation across WWL, helping clinical teams to consistently deliver safe, effective, compassionate and person-centered care.

We welcome applications from candidates who share our values and who are committed to helping us strengthen the fundamentals of care across our services. Flexible working requests will be considered in line with service needs. The post holder will utilise effective communication and interpersonal skills to engage, influence and support staff at different levels across the organisation, adapting their style to meet the needs of different audiences.

The Fundamentals of Care Improvement & Practice Facilitator will support the Band 7 Lead as an accessible point of contact for matters relating to fundamental care, developing and maintaining effective working relationships to support the delivery of high-quality, person-centred care.

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is proud to provide high‑quality acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, our staff are central to everything we do — we believe that happy staff make for happy patients, and this ethos underpins our culture and our success.

We have a strong, recognised track record in staff engagement and in living our values:

• People at the Heart
• Listen and Involve
• Kind and Respectful

We are committed to placing patients at the heart of every decision and delivering safe, effective care that protects dignity and enhances experience. We seek to recruit people who share our values, our passion for high-quality care, and our belief in working together as One Team.

At WWL, we recognise the strength that comes from a rich and diverse workforce. We welcome applications from all sections of society and are dedicated to creating an inclusive environment where everyone can thrive.

Key Responsibilities:

• Contribute to improved quality, safety and consistency of fundamental care across all Trust services and sites.
• Support the implementation and embedding of the Trust’s Fundamentals of Care Strategy and Fundamentals of Care Academy.
• Contribute to the reduction of avoidable harm across harm-free care priorities, including but not limited to skin integrity, falls prevention, sepsis, nutrition and hydration, continence care, infection prevention and control, personalised care, patient experience, dignity, comfort, communication, documentation standards and risk assessment completion.
• Improved use of audit, data, evidence and quality improvement methodology to identify variation, support improvement activity and demonstrate measurable outcomes.
• Increased staff knowledge, confidence and capability in delivering the fundamentals of care through education, coaching, role modelling and practice-based support.
• Greater standardisation of evidence-based practice, tools, processes and documentation across clinical areas.
• Support strengthened governance and assurance through clear reporting, escalation of risks, monitoring of key performance indicators and evidence of learning from incidents, complaints, audits and patient feedback.
• Improved patient, family and carer experience through care that is compassionate, person-centred, dignified and responsive to individual needs.
• Effective collaboration with divisional, community, corporate and multidisciplinary teams to support sustainable improvements in care delivery.
• Support enhanced use of digital platforms, clinical systems, dashboards and reporting tools to enable improvement, assurance, standardisation and decision-making across the fundamentals of care agenda.