Community Facilities Assistant in Weston-super-Mare

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

This is a varied, hands-on role at the heart of a vibrant community campus. As a Facilities Assistant, you will support the day-to-day operation of the building, ensuring that facilities, equipment, and spaces are safe, clean, and ready for use. This role may require the post holder to work at other NSC Corporate Landlord maintained buildings.

Working within a corporate landlord environment, you will interact with a wide range of customers and stakeholders, delivering excellent service while carrying out room setups, minor repairs, building checks, and responding to requests from staff, teachers, community users, and partner organisations. No two days are the same, making this an ideal opportunity for someone who enjoys practical work, problem-solving, and helping people.

Key responsibilities:

• Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
• First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
• Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.
• Carry out site safety checks and undertake porterage duties.
• Basic outdoor upkeep (litter picking, gritting paths).
• Travelling to Corporate Landlord maintained sites and carrying out compliance checks or soft FM duties.
• Support CL Team with ensuring compliance with Health & Safety Regs.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

About you:

We are looking for an individual who is passionate about customer service, and who possesses the following skills and experience:

What we offer:

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

For further information about the role, please contact John Cunningham, Facility Services Manager, at john.cunningham@n-somerset.gov.uk or 07824 085778 or Harry Gaulton, Facilities Team Leader, at Harry.gaulton@n-somerset.gov.uk or 07385430531.

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.