At a Glance
- Tasks: Manage property listings for Council Tax and Business Rates, ensuring accuracy and compliance.
- Company: Join Powys County Council, a supportive and inclusive employer.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and excellent customer service.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and debt collection is a plus.
The predicted salary is between 28142 - 29540 £ per year.
You will ensure properties within the Council’s boundary are contained on the appropriate Valuation listing that being either the Council Tax list or the Business Rates listing. You will provide advice and guidance on all aspects of Council Tax, in particular on the complex area of liability, to the customer or their representative.
About you: The role offers scope to really expand your knowledge and skills, that contributes to various aspects of billing, collection and recovery of Council Tax and Business Rates. Ability to deal with customers through a variety of channels, including email, letter, telephone and occasionally face to face. You will be an enthusiastic, committed team player, understanding best practice and customer contact procedures with experience in debt collection. You must be able to manage your own workload and ensure you are effective in balancing priorities. The position is highly demanding, you will be dealing with a high workload. We are looking for someone with a professional and friendly approach to give excellent customer service to our customers.
What you will do:
- Responsible for compilation of accurate reports that are submitted to the Valuation Office Agency detailing new properties to be added to the Council Tax list, properties to be removed from the list and other appropriate changes.
- Processing reports received from the Valuation Office Agency by updating computer records with required changes reported.
- The serving of completion notices on owners in accordance with the legislation.
- Undertake investigations and enquiries as necessary where information is disputed, incomplete or inaccurate to resolve the matter.
- To establish entitlement to exemptions, discounts and reliefs in accordance with legislation and case-law.
- Attendance at Valuation Tribunal, when required, to defend the serving of a completion notice.
This position has a requirement for a Standard DBS Check.
Proud member of the Disability Confident employer scheme.
Listing Officer in Welshpool employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Listing Officer in Welshpool
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Allscreens Nationwide Ltd, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Allscreens Nationwide Ltd and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Listing Officer in Welshpool
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Allscreens Nationwide Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Get to Know Public Sector Values
Before your interview with Allscreens Nationwide Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Allscreens Nationwide Ltd.
