At a Glance
- Tasks: Support and safeguard Service Users in temporary accommodation while managing a caseload.
- Company: Join a leading independent organisation delivering vital accommodation services across the UK.
- Benefits: Enjoy 33 days annual leave, life cover, health membership, and mileage expenses.
- Other info: Flexible shift patterns with opportunities for career growth in a diverse workplace.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Compassionate, organised, and experienced in housing or support work.
The predicted salary is between 30600 - 37400 £ per year.
Salary: up to £34,000pa plus London Weighting
Job Type: Full-time, Permanent: 40 hours per week - working a shift pattern including some nights and weekends based on a 6 week shift pattern
About the Role
We are currently recruiting for Welfare Officers to join our client at their Whitechapel site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures.
Key Responsibilities
- Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies
- Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders
- Ensure Service Users are moved on within required timeframes
- Arrange transport and relocation of Service Users where required
- Maintain accurate records and ensure systems are up to date
- Manage a portfolio of accommodation properties and hotel placements
- Carry out monthly inspections and report maintenance issues
- Ensure properties meet health and safety standards at all times
- Coordinate and carry out minor repairs where necessary
- Manage property inventory and ensure items are repaired or replaced as needed
- Support effective void and property management through recommendations to management
33 days annual leave (including bank holidays)
Life cover (2x basic salary)
Westfield Health membership (cashback on healthcare, retail and gym discounts)
Mileage expenses (claimable from home)
Company equipment provided (laptop/mobile, where required)
Additional Information
Successful applicants will be subject to DBS and CTC clearance. Unfortunately, this role does not offer sponsorship under the points-based system.
About You
We are looking for candidates who are:
- Compassionate and proactive, with a strong focus on safeguarding and welfare
- Highly organised, with the ability to manage multiple responsibilities
- Confident in working independently and as part of a team
- Experienced in housing, support work, or a similar environment (desirable)
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Welfare Officer employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
