At a Glance
- Tasks: Provide essential admin support and assist patients at the reception desk.
- Company: Join the Queen Victoria Hospital NHS Foundation Trust, a leading specialist hospital.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Be part of a dedicated team in a highly rated hospital.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Strong communication skills and ability to work under pressure.
The predicted salary is between 25272 - 25272 £ per year.
Company
The post holder will be a key member of the team providing a professional and efficient administration and clerical support to the Canadian Wing team.
To provide administrative and clerical support to the Canadian Wing team and undertake reception duties within the unit as required, providing patients and visitors with non-clinical assistance.
The post holder is expected to deliver a responsive and high quality service to patients and their relatives/ carers.
To provide administrative and clerical support to the nursing and surgical teams and undertake reception duties within the ward as required, providing patients, families and visitors with non-clinical assistance.
The post holder is expected to deliver a responsive and high quality service to patients and their relatives/ carers.
You will need to be able to work under pressure, have the ability to prioritise, have a polite and pleasant telephone manner and be courteous when dealing with staff and the public.
Rated GOOD overall with outstanding care by the CQC.
A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.
Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas.
In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.
Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership.
We are fully committed to training and development of the workforce with support for continuing education and learning.
- Be the first point of contact on the reception desk and ’front-of-house’, greeting patients and visitors keeping them regularly informed of any delay.
- Answer all non-clinical enquires either face to face or by telephone which may be of a sensitive nature in a professional, empathetic, polite and courteous manner.
- Take and relay accurate messages and information for clinical staff.
- Respond to emails and send messages in a timely manner.
- Liaise with other Ward Clerks and secretaries in the hospital and clinics.
- Respond to queries and know when to escape appropriately.
- To undertake clerical duties as directed by clinical staff on duty or the manager.
- Report any problems to the manager/ Nurse-in-Charge as appropriate.
- Add and update Patient Centre with patient’s forthcoming appointments, attendance, referral and demographic information including GP information); compile notes/arrange for existing notes to be located/ identified and delivered.
- Collect and deliver post for both internal and external mail.
- Collect and deliver notes, x-ray reports, pathology specimens to other departments within the hospital under the direction of clinical staff.
- Undertaking photocopying activities and the distribution of copies as required.
- Undertake daily and monthly filing. Arrange transfer of files to Medical Records.
- Arrange follow-up appointments and transport (where appropriate) as directed by clinical staff.
- Ensure adequate stationery supplies are available and re-stock as necessary, informing the Nurse-in-charge of supply issues.
- Undertake data entry for ward based audits and trust audits accurately and in a timely manner
- #J-18808-Ljbffr
Ward Clerk | Queen Victoria Hospital NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk | Queen Victoria Hospital NHS Foundation Trust
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Ward Clerk | Queen Victoria Hospital NHS Foundation Trust
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
