At a Glance
- Tasks: Assist in the daily operations of a busy clinical department, including reception and patient management.
- Company: Join Walsall Healthcare NHS Trust, a leading provider of NHS acute care.
- Benefits: Flexible part-time hours, full training provided, and a supportive team environment.
- Other info: Opportunity for career growth in a state-of-the-art healthcare facility.
- Why this job: Make a difference in patient care while gaining valuable administrative experience.
- Qualifications: Computer literacy and good communication skills; experience is a plus but not essential.
The predicted salary is between 29903 - 36549 £ per year.
Orthoptic Administration Clerk | Walsall Healthcare NHS Trust
This role is an opportunity for a hardworking and professional individual to join the Orthoptic Administration team at Walsall Manor hospital.
The service currently consists of 6 Orthoptists, 2 Optometrists and 2 Administration staff.
The contract is part time (30 hours) over a 5 day working week, with the opportunity for flexibility on working hours and days.
The main role of the job is to assist with the day to day running of a busy clinical department, for example, reception duties, collecting and preparing patient notes, receiving referrals and taking phone calls.
The candidate should be computer literate, have a good manner with patients and the public.
Although experience in these areas would be desirable, full training would be provided to the right candidate.
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.
- To manage patient telephone / email queries on behalf of the Orthoptic team
- To add patient referrals to the Orthoptic waitlist and to ensure orthoptic clinics are booked to capacity from the appropriate waitlists.
- To print referrals from the E-referral systems
- To manage patient appointment via electronic systems. Including Envoy and Patient engagement portal
- To book / amend / patient appointments in Orthoptic/specialist clinics as required
- To locate and collect, dock and prepare medical notes in a timely fashion.
- To ensure that any loose papers are filed in patients notes. This will include collecting notes from multiple departments across the hospital
- To provide clerical support to the Head Orthoptist and lead clinicians.
- To monitor and order stationery supplies.
- To participate in department and Mandatory training.
- To be able to liaise with GP surgeries regarding queries relating to patient details and referrals
- To communicate effectively with other members of the Orthoptic team, consultant ophthalmologists, medical and nursing staff, GPs, and other outside agencies.
- To book interpreting services.
- To communicate effectively with patients and carers regarding their orthoptic clinic appointments
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300.
It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.
Walsall Manor houses the full range of district general hospital services under one roof.
The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit.
A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
This role is a clerical administrative role located within the Orthoptic department.
The main duties of the job include answering phone calls to the orthoptic department, booking in orthoptic patients at the paediatric reception and preparing and collecting clinical notes for orthoptic clinics.
The post is situated in the paediatric orthoptic department, but at times the post holder may be situated in other ophthalmology locations in Walsall Manor Hospital.
- This advert closes on Monday 24 Aug 2026
- #J-18808-Ljbffr
Orthoptic Administration Clerk | Walsall Healthcare NHS Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Orthoptic Administration Clerk | Walsall Healthcare NHS Trust
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Orthoptic Administration Clerk | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
