At a Glance
- Tasks: Support and maintain the RL Datix workforce system for effective rostering.
- Company: Join Walsall Healthcare NHS Trust, making a real difference in local health outcomes.
- Benefits: Career development pathways, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities to innovate and improve service delivery.
- Why this job: Be part of a team that enhances healthcare delivery and improves community health.
- Qualifications: Strong communication skills and a knack for problem-solving in tech environments.
The predicted salary is between 39240 - 47960 £ per year.
To provide specialist administration, support and maintenance of the Trust RLDatix workforce system, Allocate, ensuring the effective operation of electronic rostering and workforce management processes. The post holder will act as a key point of contact for system users, providing technical support, training and guidance to managers and staff, while promoting best practice in roster management.
The role is responsible for maintaining system configuration, data quality, user access and reporting, supporting the ongoing development and implementation of RL Datix workforce management products across the Trust. Working closely with operational, clinical and managerial teams, the post holder will contribute to workforce efficiency, service delivery and the realisation of benefits from the Trust's rostering systems.
This post is to support the Trust in the effective delivery and maintenance of the RL Datix workforce management software. The post holder will:
- Support the day-to-day usage of Allocate by providing technical expertise to resolve user issues swiftly.
- Support Medical Resource Officers and care group managers with advice and guidance on using the system and effective rostering principles, promoting best practice.
- Build strong working relationships with key stakeholders in the divisions, delivering a professional and bespoke rostering service.
- Provide professional and efficient technical support, answering queries received in person, via email or via telephone.
- Understand NHS Medical Staff Terms and Conditions of service.
- Provide an effective, customer-focused support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner.
- Conduct on-site and remote training programmes for staff to ensure good working knowledge of RL Datix workforce management system.
- Deliver presentations and produce demonstrations as required.
- Maintain RL Datix workforce management system ensuring that all employment data (e.g. unit, grade, hours) is accurate.
- Work closely with managers, clinical and operational staff to support the continued implementation, utilisation and management of RL Datix workforce management systems across the Trust.
- Support the roll out of additional functionality to ensure full benefits realisation of the RL Datix workforce management system.
- Configure the RL Datix workforce management systems including the uploading of data, roster build, Award Rule Build, Budgeting and interfaces to Payroll systems.
- Input data into the e-rostering system to include new units, new starters, contract variations and processing leavers.
- Deal with rota issues quickly as they arise using creativity to find solutions to problems where the system may not meet the end user’s needs.
Medical eRostering Administrator | Walsall Healthcare NHS Trust employer: Allscreens Nationwide Ltd
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