At a Glance
- Tasks: Design and conduct user research to enhance funding products and user experiences.
- Company: Join the National Lottery Heritage Fund, a leader in public service innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to heritage and public service.
- Why this job: Make a real difference by improving experiences for applicants and staff.
- Qualifications: Experience in user research and a passion for user-centered design.
The predicted salary is between 55442 - 67762 £ per year.
The National Lottery Heritage Fund in Edinburgh is recruiting a full-time User Researcher on a permanent contract with hybrid working.
You will design and conduct user research across funding products, identify the best methods, and champion user-centered approaches to improve experiences for applicants and staff.
You will manage planning, recruitment, moderation, analysis and reporting for both generative and evaluative studies, turning insights into actionable design decisions.
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