At a Glance
- Tasks: Be the welcoming face of our school, supporting students and families daily.
- Company: Join Richmond upon Thames School, a forward-thinking secondary academy in London.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and community engagement.
- Why this job: Make a real difference in students' lives while developing your professional skills.
- Qualifications: Strong admin skills, calm communication, and a passion for student welfare.
The predicted salary is between 29651 - 36241 £ per year.
The Richmond upon Thames School (RTS), an ambitious and forward-thinking secondary academy in Richmond, London, is seeking a calm, organised and professional Reception and Welfare Officer to join our Administration and Communications Team. This is an important front-facing role at the heart of the school’s daily operation. The successful candidate will be one of the first points of contact for students, parents, carers, staff, visitors and external callers, helping to ensure that the school remains welcoming, safe, well-organised and responsive.
As Reception and Welfare Officer, you will support the smooth running of reception, student welfare, first aid, attendance administration and wider school communication. You will help manage day-to-day enquiries, support student sign-in and sign-out processes, assist with welfare and medical needs, maintain accurate records, and work closely with colleagues across the school to ensure that students are known, supported and kept safe.
We are seeking someone who:
- Has strong administrative skills and excellent attention to detail
- Can communicate calmly, clearly and professionally with students, families, staff and visitors
- Understands the importance of safeguarding, confidentiality, accuracy and consistency
- Can remain composed when responding to urgent welfare, medical or operational matters
- Is confident using school systems, or willing to learn them quickly
- Can manage competing priorities in a busy school environment
- Works well as part of a team and contributes positively to the wider life of the school
- Brings warmth, discretion, reliability and sound judgement to a public-facing role
Prospective candidates are welcome to discuss any questions you may have prior to submitting your application; contact Barbara Munro, Head's Executive PA to arrange a suitable time.
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