Children's Licensing and Notices Assistant in Trafford

SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

This role sits within the Education Support Team who provide high-quality business support to all Education services including the Special Educational Needs and Disability (SEND) Services, School Improvement, and the Education of Vulnerable Children team. We are looking to welcome someone who has a dedicated and enthusiastic approach who will provide professional business support specifically processing the administrative tasks associated with the issuing of Child Employment, Child Entertainment, Chaperone Licenses and Education Penalty Notices in accordance with the Local Authority and legislation regulations.

If you have excellent communication skills, a keen eye for detail, are pro-active and efficient, with a good understanding of IT systems, then this could be the role for you. You would be working in a fast-paced but friendly environment. You will be a team player with a flexible and approachable manner, practicing an empathetic and patient approach. This is a hybrid role, and following your initial induction period, your time will be divided between the office.

About You

Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution. You will work with the teams, to deliver service; taking ownership of your actions and striving to get things right first time, learning when things do go wrong; you will enjoy taking personal responsibility to resolve issues, adapting when required to ensure we continually make a difference. You will keep up to date with the relevant regulations, policy and legislation including those relating to confidentiality and GDPR.

Additional Information

For the full details of this opportunity, please refer to the role profile linked below. If you have any questions or would like an informal chat you can get in contact with the hiring manager, Cheryl Higgins at cheryl.higgins@trafford.gov.uk.

About us...

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

Why Trafford?

We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our residents, businesses and communities thrive.

Our Culture...

Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day. They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

What you'll love about working with us...

• Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
• Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working.
• Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
• Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
• Wellbeing First: Guided wellbeing walks and "Tea and Talk" sessions, and events like World Mental Health and National Fitness Day.
• Connect with us: Connect with colleagues through our staff forums or join our Let's Talk events to network, share ideas, and hear about the exciting work happening across our council.
• Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.

Key Information...

Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile. Please note: We are not a licensed sponsor and will not be able to support with your work visa.

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