At a Glance
- Tasks: Support the team by managing queries, data processing, and general office duties.
- Company: Join Trafford Council, a vibrant and inclusive community-focused organisation.
- Benefits: Enjoy flexible working, generous leave, and a supportive development culture.
- Other info: Hybrid working options available to fit your lifestyle.
- Why this job: Make a real impact in your community while growing your career.
- Qualifications: Strong communication skills and experience with IT systems are essential.
The predicted salary is between 30200 - 36911 £ per year.
Working Pattern: 1 Full time / 1 Part time 18.125 hours per week (Wed PM, Thurs and Fri all day)
Working Arrangement: Hybrid
SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.
About the Role: We currently have an exciting vacancy within our team to enable us to continue to build on our success and bring new experience, knowledge, and ideas into the team. Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.
About You: As a Business Support Officer, you will assist the Business Support Team Leader in providing an efficient business support function. You will receive, log, and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across Trafford Council. You will be required to work collaboratively with colleagues, partners, service users and other stakeholders to meet service needs. You must be able to demonstrate that you are able to process and maintain data in a variety of IT systems, (including manual and electronic), completing and inputting to provide accurate management information. You will attend meetings and events offering professional business support including preparing information and papers beforehand and typing related supporting documents and minutes as required. You will undertake all general office duties as and when required including, for example; booking meetings, appointments etc., maintaining inventories and stock, filing, photocopying, scanning, printing, archiving, supporting project-related activities, preparing service information (e.g. leaflets, pathways etc.), housekeeping and caretaking duties i.e. opening/closing of satellite buildings.
Additional Information: A basic DBS Check with children/adults barred list will be required.
About us: Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.
Why Trafford? We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”
Our Culture: Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day. They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.
What you'll love about working with us: Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:
- Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
- Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working.
- Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
- Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
- Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
- Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
- Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.
Key Information: Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Trafford Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check. Please note: We are not a licensed sponsor and will not be able to support with your work visa.
Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council.
We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at recruitment@trafford.gov.uk. After reviewing the role profile and submitting your application, successful candidates will be invited to a short interview to learn more about your skills and experience.
Business Support Officer in Trafford employer: Allscreens Nationwide Ltd
Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.
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We think this is how you could land Business Support Officer in Trafford
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We think you need these skills to ace Business Support Officer in Trafford
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Allscreens Nationwide Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Allscreens Nationwide Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
