TPA Liability Claims Handler

TPA Liability Claims Handler

Full-Time 28000 - 34000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage liability claims from start to finish, ensuring fair and efficient handling.
  • Company: Join a well-established Loss Adjuster with a supportive culture.
  • Benefits: Competitive salary, hybrid working, and structured training opportunities.
  • Other info: Enjoy a collaborative environment with opportunities for professional growth.
  • Why this job: Make a real impact in a growing claims operation while developing your career.
  • Qualifications: Experience in handling Employers’ and Public Liability claims is preferred.

The predicted salary is between 28000 - 34000 £ per year.

We are currently recruiting for an experienced Liability Claims Handler to join a well-established Loss Adjuster managing a portfolio of Employers’ Liability and Public Liability claims on behalf of a range of insurer and corporate clients. This is an excellent opportunity for a claims professional looking to join a supportive and technically focused environment, with genuine opportunities for career development.

The Role

  • Managing a caseload of Employers’ Liability and Public Liability claims.
  • Reviewing and assessing liability, quantum and coverage.
  • Establishing the circumstances surrounding claims and identifying potential fraud or third-party involvement.
  • Instructing and liaising with solicitors, loss adjusters, investigators and other external suppliers where appropriate.
  • Negotiating settlements with claimants and their representatives.
  • Making appropriate indemnity and liability decisions within delegated authority.
  • Maintaining accurate claims records and ensuring files are handled in accordance with FCA and client requirements.
  • Providing a high level of service to clients, brokers and other stakeholders.
  • Identifying opportunities to improve claims outcomes and minimise claims leakage.
  • Managing claims in line with agreed SLAs, KPIs and internal governance requirements.

About You

We are looking for someone with previous experience handling Liability claims, ideally within a TPA, insurer, broker or loss adjusting environment. You will ideally have:

  • Experience handling Employers’ Liability and/or Public Liability claims.
  • A good understanding of liability principles and claims processes.
  • Strong negotiation and decision-making skills.
  • Excellent communication and organisational skills.
  • The ability to manage a varied caseload and work to deadlines.
  • A customer-focused approach with strong attention to detail.
  • Experience working within delegated authority and agreed claims protocols.

CII qualifications or a willingness to work towards them would be advantageous, but relevant claims experience is the priority.

What's on Offer

  • Competitive salary based on experience.
  • Hybrid working.
  • Structured training and professional development.
  • Opportunities to progress within a growing claims operation.
  • A supportive and collaborative working environment.
  • Exposure to a broad and varied portfolio of liability claims.

If you are an experienced Claims Handler looking for your next opportunity within a TPA environment, we'd be keen to hear from you.

Proud member of the Disability Confident employer scheme.

TPA Liability Claims Handler employer: Allscreens Nationwide Ltd

Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace TPA Liability Claims Handler

Communication Skills
Problem-Solving Skills
Adaptability
Organizational Skills
Compassion
Flexibility
Teamwork