At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, the UK's number one retailer with a focus on teamwork and inclusivity.
- Benefits: Enjoy 20 days holiday, flexible working, and discounts for you and your family.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team, develop leadership skills, and make a real impact.
- Qualifications: Experience in a team lead or management role in retail is essential.
The predicted salary is between 15.59 - 15.59 £ per hour.
About the role
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for:
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
You will need:
- Experience working in a team lead or management position in a fast-paced retail environment.
- To be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- To build positive, long-lasting relationships to create an inclusive, supportive team environment.
- To be a clear communicator, using a variety of methods to keep the team well informed.
- To be a natural leader who motivates and inspires the team to deliver outstanding results.
What’s in it for you:
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
- Flexible working available from day one.
- 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family.
- Free wellbeing services to support your mind, body and life.
- Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%.
- A range of benefits to choose from, including discounts, shares and cycle-to-work schemes.
- Uniform provided, plus policies to support you through life’s key moments.
About us:
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Proud member of the Disability Confident employer scheme.
About Disability Confident:
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Tesco Shift Leader - Days - Sunbury-On-Thames Extra employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Sunbury-On-Thames Extra
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allscreens Nationwide Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allscreens Nationwide Ltd!
We think you need these skills to ace Tesco Shift Leader - Days - Sunbury-On-Thames Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allscreens Nationwide Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allscreens Nationwide Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allscreens Nationwide Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
