At a Glance
- Tasks: Lead a passionate catering team to deliver quality service for patients and staff.
- Company: Join the Shrewsbury and Telford Hospital NHS Trust, making a difference in healthcare.
- Benefits: Enjoy excellent staff perks like health initiatives, discounts, and gym memberships.
- Other info: Flexible shifts with opportunities for growth and development in a supportive team.
- Why this job: Make a real impact by ensuring high standards of catering in a caring environment.
- Qualifications: Looking for enthusiastic leaders with a passion for customer service and teamwork.
The predicted salary is between 29003 - 35449 £ per year.
Would you like to be part of a vital team ensuring high standards of catering are achieved for our patients, visitors, and staff? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?
Our facilities Catering Team play an essential role within the trust, responsible predominantly for our commercial outlets and supporting the patient meal delivery service to our hospital sites. We are recruiting a Facilities Catering Supervisor (Retail) at The Princess Royal Hospital, Telford and looking for individuals who share our passion and drive to ensure that our retail outlets provide our staff, patients and visitors with a quality customer service experience.
We are looking for a flexible enthusiastic individual who can bring innovation, drive and leadership to our catering team. This is a full time 37.5 hour post to include a varied shift pattern which will also include alternate weekends giving one weekday as day off.
Working within the catering department, you can expect:
- Excellent staff benefits including staff health and wellbeing initiatives, fast track physio, shop discounts, reduced gym membership and more.
- Ongoing support through every step of the way from recruitment to when you join our team and beyond.
- On occasions you may be required to work cross site.
We look forward to welcoming new members to the Catering team at Princess Royal Hospital, Telford. Be part of our supervisors team leading the way for our staff to follow.
Key responsibilities include:
- Lead on our commercial outlets to drive income, innovation and new menu planning for all staff, visitors and patients.
- Help manage our food safety system day to day.
- Keep kitchen and retail areas clean and safe by following hygiene rules.
- Work with other team members to make sure meals are served on time and to the right people.
- Talk politely with patients, staff and visitors and help with any questions or problems.
- Follow training and safety rules to do the job well and keep everyone safe.
- Supervise staff LMS internal statutory training & yearly staff talent conversations.
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
Facilities Catering Supervisor | The Shrewsbury and Telford Hospital NHS Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Facilities Catering Supervisor | The Shrewsbury and Telford Hospital NHS Trust
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facilities Catering Supervisor | The Shrewsbury and Telford Hospital NHS Trust
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
