Bank Learning Support Assistant in Telford

We have an exciting opportunity for a Bank Learning Support Assistant to join Landau. As a Bank LSA, you will provide high-quality support, mentoring, and guidance, helping learners from those who are struggling to those ready to stretch themselves to participate, achieve, and feel proud of their progress. By breaking down barriers, bringing creativity to sessions, and being a friendly, supportive presence, you’ll make every learner feel included, motivated, and excited about what they can achieve. Simply put, you’ll help learners discover their potential and enjoy the journey. At Landau, we’re passionate about changing lives and creating futures. As a leading supported employment and training charity, we support over 800 individuals each year across the West Midlands, including Telford and Wrekin, providing pathways to employment, access to education, and support for personal growth and independence.

Key responsibilities include:

• Supporting and mentoring learners in classrooms, workshops, and the community
• Helping tutors adapt lessons and activities so every learner can achieve and feel confident
• Working 1-to-1 or in small groups to help learners overcome challenges and barriers
• Using creative strategies to engage learners and make sessions fun and inclusive
• Assisting with learner portfolios, assessments, and progress reviews
• Encouraging positive behaviour, teamwork, confidence-building, and goal achievement
• Providing pastoral support as a trusted and approachable contact for learners
• Supporting work experience placements and enrichment activities to prepare learners for life beyond the classroom
• Assisting with exam preparation, invigilation, supervision, and support during assessments
• Acting as a key worker for identified learners – celebrating progress and helping them reach their potential

We are committed to creating a fair and inclusive workplace. As part of our pledge with the Crisis Homelessness Alliance, we offer an automatic interview to applicants who meet the minimum criteria and are currently experiencing or at risk of homelessness. As a Disability Confident employer, we ensure a fair and proportionate number of disabled applicants who meet the minimum criteria are offered an interview. We are also proud members of the Armed Forces Covenant and recognise the valuable contribution of serving personnel, reservists, veterans and military families; accordingly, a guaranteed interview is offered to eligible veterans, serving personnel approaching the end of their service, and their spouses or partners, subject to meeting the minimum criteria and having left the Armed Forces within the last five years.

As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975. If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children’s barred list check and provide at least 2 references. It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.