Technical Account Manager

Technical Account Manager

Full-Time 43335 - 52965 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage commercial buildings and lead a maintenance team to ensure top-notch service.
  • Company: Established building maintenance contractor with a strong reputation.
  • Benefits: Competitive salary, stable work environment, and opportunities for career growth.
  • Other info: Monday to Friday hours with a focus on teamwork and problem-solving.
  • Why this job: Join a high-profile contract in a landmark building and make a real impact.
  • Qualifications: Electrical qualification and experience in managing multi-site businesses required.

The predicted salary is between 43335 - 52965 £ per year.

Technical Account Manager – Hard FM Service Provider – London Bridge - 85k

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing commercial buildings?

One of the established names in the commercial building maintenance industry is looking to recruit a Technical Account Manager to work on a brand new high profile contract based in Central London, close to London Bridge Station.

The building is one of the most recognizable buildings in the area and they are looking for an individual who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance team.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

  • - Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
  • - Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
  • - Ensure contractually agreed KPIs / SLAs are met.
  • - Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
  • - Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
  • - Provide leadership and management to the site team as necessary.

Applicants for this role must be able to meet the following criteria

  • - Recognised apprenticeship and fully electrically or qualified to recognised level ie C&G, HNC/HND.
  • - Proven experience and involvement in managing multi-site businesses.
  • - Must be capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  • - Must be a team player committed to working in a quality and professional environment.
  • - Excellent written and verbal communication skills.
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Technical Account Manager employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Account Manager

Networking in the Right Circles

Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Allscreens Nationwide Ltd.

Showcase Your Projects

If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Allscreens Nationwide Ltd, that you’ve got hands-on experience and a solid understanding of the field.

Leverage University Resources

Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.

Get Involved in Professional Bodies

Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Allscreens Nationwide Ltd and may help you secure that full-time position sooner!

We think you need these skills to ace Technical Account Manager

Customer Service
Team Management
Contract Management
KPI Management
SLA Management
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!

Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Allscreens Nationwide Ltd.

Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Technical Account Manager role at Allscreens Nationwide Ltd. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.

Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.

How to prepare for a job interview at Allscreens Nationwide Ltd

Know Your Technical Stuff

For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.

Showcase Real Projects

Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.

Prepare for Scenario-Based Questions

Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.

Understand the Industry Landscape

It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Allscreens Nationwide Ltd.